[Trainer-Talk] Issue with Paxton Apartment Intercom System and Lengthy iPhone Touch Tone Process

[Will Walsh]

This is actually a helpful suggestion on an entirely different note.
I'm currently working with a client who is having trouble getting to the keypad to enter numbers when on a call with his Taxi service. It didn't even occur to me that switching the incoming call type to full screen might actually be the ticket. He has issues with gestures and motor skills, so having him go to the app switcher first just to find the icon for the active call or touch toward the very top of the screen is a bit much.

Thanks for that,

Will Walsh
Accessibility Consultant
Miles Access Skills Training LLC
1400 SW 5th Ave, Suite 690
Portland Or, 97201
Phone: 971-257-9958
Email: 
willwalsh at blindmast.com
Web: 
www.blindmast.com

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Mika Pyyhkala via Trainer-Talk
Sent: Monday, September 9, 2024 6:38 PM
To: Curtis Chong <chong.curtis at gmail.com>; 'List for teachers and trainers of adaptive technology' <trainer-talk at nfbnet.org>
Cc: Mika Pyyhkala <Mika.Pyyhkala at envisionus.com>
Subject: Re: [Trainer-Talk] Issue with Paxton Apartment Intercom System and Lengthy iPhone Touch Tone Process

Curtis,

Thank you, it turns out as you mentioned on an iPhone if you go to Settings > Phone > Incoming Calls By default its set to banner

If you switch it from banner to full screen, and at least if you answer the call when the phone is unlocked, you are taken directly to the keypad when the call is answered.

This saves at least 2 steps compared to when the setting is at its default of banner. It appears you no longer have to click an option to move focus to the call and you do not have to click on keypad.

I’ve never played with that setting before.

Thanks,
Mika




​
Mika Pyyhkala
Dir. of Digital Accessibility - BVI Workforce Innovation Center Envision, Inc.
610 N. Main St.
Wichita, Kansas
67203
Direct: 316-440-1573
Mobile: 617-308-1114
www.envisionus.com

​Envision Mission: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

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