[Trainer-Talk] question about interference with VoiceOver

[Christopher Murphy]

Good morning,
	Check the assistive touch setting as was stated. If need be, you could reset voiceover back to defaults as well.




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Christopher Murphy
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cjohnmurph at gmail.com

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-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of David Goldfield via Trainer-Talk
Sent: Wednesday, June 10, 2026 8:17 AM
To: trainer-talk at nfbnet.org
Cc: David Goldfield <david.goldfield at outlook.com>
Subject: Re: [Trainer-Talk] question about interference with VoiceOver

It might be worth going into Settings, assuming that you can, and making sure that AssistiveTouch is turned off.


David Goldfield,
Blindness Assistive Technology Specialist

If you need help using your assistive technology learn about my training services by visiting WWW.ScreenReaderTraining.com<http://www.screenreadertraining.com/>

Am Yisrael Chai
The Nation of Israel Lives!

JAWS Certified, 2022<https://www.freedomscientific.com/Training/Certification/>
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On Jun 10, 2026, at 9:00 AM, aruell--- via Trainer-Talk <trainer-talk at nfbnet.org> wrote:

Hi,

I have a new client whose family may have set up some customizations that are interfering with VoiceOver, as gestures are not interpreted properly. I have re-started the phone and know to turn off voice control, but wonder if there are other things I should look at. I usually set up phones for people, so this is a relatively new experience. This person has declining vision and needs /voiceover all the time.

Thanks.

Amy



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