[Trainer-Talk] Fusion crashing

[mcdiemert at gmail.com]

This is the May 2026 offline installer. You have described it very accurately the black screen and red box is the behavior we are getting. 
   

Matt Diemert 
Independent Assistive Technology Provider 

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Stephen Guerra via Trainer-Talk
Sent: Wednesday, June 10, 2026 12:33 PM
To: List for teachers and trainers of adaptive technology <Trainer-Talk at nfbnet.org>
Cc: Stephen Guerra <gaccesstt at gmail.com>
Subject: Re: [Trainer-Talk] Fusion crashing

I would encourage installing the May 2026 Fusion/Zoomtext release to resolve any issues of crashing or the dreadful black screen and red box

________________________________
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> on behalf of Matt D via Trainer-Talk <trainer-talk at nfbnet.org>
Sent: Wednesday, June 10, 2026 11:17 AM
To: Trainer-Talk at nfbnet.org <Trainer-Talk at nfbnet.org>
Cc: mcdiemert at gmail.com <mcdiemert at gmail.com>
Subject: [Trainer-Talk] Fusion crashing

Wondering if anyone has seen this one.  Brand new HP pro book 460g. I've used dozens of these over the past year with no problems.

Installed the latest build of Fusion 2026, and initially all worked well.
After an update when the computer restarts Fusion crashes.  I removed the update, and repaired fusion and still the same behavior.  As a last resort I uninstalled Fusion and reinstalled with the offline installer to ensure that everything was there.  Same behavior.  Interestingly enough, coming from a shut down I can login to the machine and load Fusion most times with an alt control F keystroke.

Last bit of information I can provide is If I load jaws first and then unload Jaws I can load Fusion with no issues.

I'm not starting Fusion automatically when the system starts as this end user needs to switch between Fusion and ZoomText depending on the tasks they are doing.

Any thoughts would be appreciated.



Matt Diemert

Independent Assistive Technology Provider



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