[Travelandtourism] Norwegian Cruise Line

Fri Oct 30 11:01:05 UTC 2009

remember educate, educate, educate, and complain, complain, complain.

We are always afraid to complain as blind people, oh don't start trouble, the won't do anything about it, Oh yes they will the CLIA needs to know these things ships have to go through strict certifications to be under this organization.

So if you ever have issues. I know for myself I can complain to them you have a friend in me who can contact them and let them know about any of the problems whether it be cruises

or other travel related problems.

There are other members here in the industry who I know have there ears on as well that maybe can give some advice.

Cheryl Echevarria
Treasurer, 
Greater Long Island Chapter of the National Federation of the Blind

Echevarriatravel.com
Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com>
1-866-580-5574
Affiliated as an Independent Contractor with Montrose Travel
CST #1018299-10
  ----- Original Message ----- 
  From: Susan Tabor<mailto:souljourner at sbcglobal.net> 
  To: 'NFB Travel and Tourism Division List'<mailto:travelandtourism at nfbnet.org> 
  Sent: Thursday, October 29, 2009 10:48 PM
  Subject: Re: [Travelandtourism] Norwegian Cruise Line

  Hi, Cindy:

  Now that you mention it, the reservation people I dealt with did not seem to
  be the brightest stars in the universe. The people we dealt with directly on
  the ship, our cabin steward and a waitress we befriended in the bar, who
  gave us outstanding service (my husband left his beer on the deck and she
  brought it up to our cabin!) There was only one problem--well, it wasn't
  really a problem but it could have been if my husband hadn't handled it as
  well as he did. As he was boarding the tender boat from the ship, one of the
  staff wanted to take his cane while helping him onto the tender boat. Rob
  showed the man how he used his cane to gage the depth of the steps into the
  tender boat. Then everything was fine; the man understood and gave Rob back
  his cane.

  I hope you do have a wonderful trip.
  Cheers,
  Susan

  -----Original Message-----
  From: travelandtourism-bounces at nfbnet.org<mailto:travelandtourism-bounces at nfbnet.org>
  [mailto:travelandtourism-bounces at nfbnet.org] On Behalf Of Cindy Handel
  Sent: Thursday, October 29, 2009 2:17 PM
  To: NFB Travel and Tourism Division List
  Subject: Re: [Travelandtourism] Norwegian Cruise Line

  Well, I hope your experience, after you've actually traveled with them, 
  tells the same story.  We had a terrible experience trying to make 
  reservations with them, many years ago, and ever since then, I've heard 
  horror stories about them ... how custodial they are and, in general, making

  it difficult or uncomfortable for blind people to travel on their ships.

  Cindy
  ----- Original Message ----- 
  From: "cheryl echevarria" <cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
  To: "NFB Travel and Tourism Division List" <travelandtourism at nfbnet.org<mailto:travelandtourism at nfbnet.org>>
  Sent: Thursday, October 29, 2009 1:30 PM
  Subject: Re: [Travelandtourism] Norwegian Cruise Line

  ss I wasn't yelling just I know for a fact that Norwegian is great.

  Cheryl Echevarria
  Treasurer,
  Greater Long Island Chapter of the National Federation of the Blind

  Echevarriatravel.com
  Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com%3Cmailto:Reservations at echevarriatravel.com>>
  1-866-580-5574
  Affiliated as an Independent Contractor with Montrose Travel
  CST #1018299-10
    ----- Original Message ----- 
    From: cheryl echevarria<mailto:cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
    To: NFB Travel and Tourism Division 
  List<mailto:travelandtourism at nfbnet.org<mailto:travelandtourism at nfbnet.org>>
    Sent: Thursday, October 29, 2009 1:29 PM
    Subject: Re: [Travelandtourism] Norwegian Cruise Line

    Wrong, Wrong in fact I am going on a cruise next November bringing guide 
  dog they even have brailled menus

    So what you heard is wrong if interested contact me and I can get you some

  great deals on Norwegian really cheap rates going because of the economy.

    Infact, prior to me becoming travel agent in September I made reservation 
  in April for the New Epic and they were glad to help and no problems at all 
  with dogs or braille at all, plus I have made a few reservations on 
  Norwegian for some blind people that are not part of the NFB and they had a 
  great time.

    Cheryl Echevarria
    Treasurer,
    Greater Long Island Chapter of the National Federation of the Blind

    Echevarriatravel.com

  Reservations at echevarriatravel.com<mailto:Reservations at echevarriatravel.com<m<mailto:Reservations at echevarriatravel.com%3Cmailto:Reservations at echevarriatravel.com%3Cm>
  ailto:Reservations at echevarriatravel.com%3Cmailto:Reservations at echevarriatrav
  el.com>>
    1-866-580-5574
    Affiliated as an Independent Contractor with Montrose Travel
    CST #1018299-10
      ----- Original Message ----- 
      From: Cindy 
  Handel<mailto:cindy425 at verizon.net<mailto:cindy425 at verizon.net<mailto:cindy425 at verizon.net%3Cmailto:cindy425 at verizon.net>>>
      To: Travel and 
  Tourism<mailto:travelandtourism at nfbnet.org<mailto:travelandtourism at nfbnet.or<mailto:travelandtourism at nfbnet.org%3Cmailto:travelandtourism at nfbnet.or>
  g>>
      Sent: Thursday, October 29, 2009 11:38 AM
      Subject: [Travelandtourism] Norwegian Cruise Line

      Hi all, I wanted to ask for people's recent experiences with Norwegian. 
  I
      know they haven't had a good reputation with blind travelers, 
  historically.
      But, I'd like to know how things have been in the last few years.

      Cindy

      "Determine that the thing can and shall be done, and then...find the 
  way."
      Abraham Lincoln

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