[Travelandtourism] Spirit Airlines want to charge passengersto speak to customer service desk instead of using Kiosks atthe airport.

[Susan Tabor]

OK; thanks, Cheryl!
Susan

-----Original Message-----
From: travelandtourism-bounces at nfbnet.org
[mailto:travelandtourism-bounces at nfbnet.org] On Behalf Of cheryl echevarria
Sent: Friday, August 06, 2010 1:22 PM
To: NFB Travel and Tourism Division List
Subject: Re: [Travelandtourism] Spirit Airlines want to charge passengersto
speak to customer service desk instead of using Kiosks atthe airport.

I sent it to Dr. Maurer, my state president Carl Jacobsen, and David Stayer.

Also I contacted my local Congressman's Office

I have all the information listed on my blog.
http://echevarriatravel.wordpress.com and go to my latest posting for 
today's date and read everything.



Also here is the link to the ABC News page.
http://abcnews.go.com/Travel/spirit-airlines-fee-talking-human-airport/story
?id=11306933

The biggest compliment you can pay me is to recommend my services!

Cheryl Echevarria
Independent Travel Consultant
C10-10646

http://Echevarriatravel.com
1-866-580-5574
skype: angeldn3

Reservations at echevarriatravel.com
Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise and Travel Inc.


----- Original Message ----- 
From: "Susan Tabor" <souljourner at sbcglobal.net>
To: "'NFB Travel and Tourism Division List'" <travelandtourism at nfbnet.org>
Sent: Friday, August 06, 2010 11:23 AM
Subject: Re: [Travelandtourism] Spirit Airlines want to charge passengersto 
speak to customer service desk instead of using Kiosks atthe airport.


> Hi, Cheryl:
>
> Whom should we contact about this? Thanks!
> Susan
>
> -----Original Message-----
> From: travelandtourism-bounces at nfbnet.org
> [mailto:travelandtourism-bounces at nfbnet.org] On Behalf Of cheryl 
> echevarria
> Sent: Friday, August 06, 2010 8:49 AM
> To: cherylandmaxx at hotmail.com
> Subject: [Travelandtourism] Spirit Airlines want to charge passengers to
> speak to customer service desk instead of using Kiosks at the airport.
> Importance: High
>
> Please read I got this from my host agency about Spirit Airlines.
>
> I have e-mailed this to all nfb members I have contacts with as well as 
> some
>
> others.
>
> They want to charge passengers to speak with a person at the check in 
> desks
> at the airports instead of using the Kiosks, which as most of us know, we
> cannot use them.
>
> This needs to be stopped before it get to this point, this will only cause

> a
>
> ripple affect in the industry one does it they all will follow.
>
> The biggest compliment you can pay me is to recommend my services!
>
> Cheryl Echevarria
> Independent Travel Consultant
> C10-10646
>
> http://Echevarriatravel.com
> 1-866-580-5574
> skype: angeldn3
>
> Reservations at echevarriatravel.com
> Affiliated as an Independent Contractor with Montrose Travel 
> CST-1018299-10
> Affiliated as an Independent Contractor with Absolute Cruise and Travel 
> Inc.
>
>
> ----- Original Message ----- 
> From: "Rachelle Hoffman" <RHoffman at montrosetravel.com>
> To: "Rachelle Hoffman" <RHoffman at montrosetravel.com>
> Sent: Thursday, August 05, 2010 1:32 PM
> Subject: Spirit Airlines
>
>
> > Hello HBA's and IC's
> >
> > FYI:
> >
> > In its latest salvo against the traveling public, Spirit Airlines said
> > it is considering a new surcharge-a fee to speak with Spirit airport
> > employees. Spirit CEO Ben Baldanza told ABC News that it is considering
> > such a fee in light of its airport kiosks that allow customers to buy
> > tickets, check-in, and select or change seats without any human
> > interaction. Baldanza told ABC News that flyers won't see this new
> > surcharge "any time soon." What customers are seeing this week, however,
> > is Spirit's newest surcharge-a fee of up to $45 for carry-on bags placed
> > in an overhead bin. That new fee began on Sunday, August 1.
> >
> >
> > Thank you and Happy Selling!
> > Rachelle Hoffman
> > Inside Sales Support
> > rhoffman at montrosetravel.com
> > 818-553-3211
> >
> > This message and any attachment(s) is confidential and may be
> > privileged. If you have received this by mistake, please notify the
> > sender by return e-mail and delete this message from your system. Any
> > unauthorized use or dissemination of this message in whole or in part is
> > strictly prohibited. MONTROSE TRAVEL shall not be liable for the
> > improper or delayed transmission of the information contained in this
> > communication nor for the lack of performance of any Supplier for which
> > we act as an Agent.  At Montrose Travel, our goal is to provide you with
> > the best quality service, therefore, your call may be recorded.
> >
> >
> >
>
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