[Travelandtourism] Reasons Why I Will Never Sail on NCL Again

Sun Jun 20 21:26:55 UTC 2010

I have posted this again and again, and I have also given the person's 
contact information Catherine Vasquez with her phone and fax and e-mail 
address.

I like the fact that I went to my nfb meeting and my chapter president says 
that I am doing a good job, and trying to give us as much information as 
possible.  I shouldn't be sitting here depressed trying to defend what I do 
and why I do it, I don't expect everyone to come to me for business, I would 
love it but at the same time unrealistic in my own mind, I am doing what 
any NFB member would do or any person in my field would do, and that is work 
with the company and in this case the have this stuff in place and they 
don't know if it is not going properly unless the client complains higher 
then what is going on where you are or at least to the travel agent to take 
care of the issues, I have been in a deep depression and mind you it is 
father's day and trying to think why am I doing all of this hard work, I go 
on these cruises with no issues, but then I get well I will make sure I tell 
everyone not to go on them and stay away, and then what I am not doing my 
job and my business goes down the toilet, instead of trying to help one 
another.  How many blind travel agents are out there, How many blind people 
travel independently. I realize whatever I say and do in any field I go into 
is going to be scrutinized but from my NFB family wow.

I am not going to discuss this anymore, if anyway wants to go on a cruise 
that is great, if you don't that is fine, if you are one here to find 
specials on the weekend or close by fine, I also answered someone's 
questions about blind surfing, and gave website information etc.

Independent Travel Consultant
C10-10646

http://Echevarriatravel.com
1-866-580-5574

http://blog.echevarriatravel.com
Reservations at echevarriatravel.com
Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10

----- Original Message ----- 
From: "Wendy David" <wendydav at mindspring.com>
To: "NFB Travel and Tourism Division List" <travelandtourism at nfbnet.org>
Sent: Sunday, June 20, 2010 1:53 PM
Subject: Re: [Travelandtourism] Reasons Why I Will Never Sail on NCL Again

> Dave, I totally agree.  And when it's an uninformed staff member, I have 
> no
> problem explaining the law and demonstrating how the dog is trained and
> helps me.  What I found most objectionable in this case is that we held a
> special meeting with the hotel manager to discuss these concerns and we 
> were
> told that NCL's policy was to keep all relief boxes out of public view.
> When I returned home and wrote to the company office, they defended this
> policy.  So, I hope that has changed so that the staff can follow new 
> rules.
> They were doing what they were instructed to do in my case.
> Thanks,
> Wendy
>
>
>
>
> ----- Original Message ----- 
> From: "David Andrews" <dandrews at visi.com>
> To: "NFB Travel and Tourism Division List" <travelandtourism at nfbnet.org>
> Sent: Sunday, June 20, 2010 9:29 AM
> Subject: Re: [Travelandtourism] Reasons Why I Will Never Sail on NCL Again
>
>
> > One thing for people to keep in mind is that with any large company, you
> > are going to find people who have good experiences, people who have bad
> > experiences, and everything in between.  A company, can and should have
> > policies against discrimination, training of staff as how to deal with
> > disabled people etc.  However, training will vary, and people will react
> > to policies and training in different ways.  So, you can have a company
> > with good policies and training, and an individual employee who totally
> > does the wrong thing and visa versa.
> >
> > One of the hardest things for any company is to get good and reliable
> > customer service across the board.
> >
> > Dave
> >
> > At 01:02 PM 6/18/2010, you wrote:
> >>      I don't want to offend anyone but feel the need to make some
> >> comments
> >>here.  In the past, I know, from speaking with access travel agents, 
> >>that
> >>people in wheelchairs and blind folks had problems when cruising with
> >>Norwegian.  Because these problems happened in the past, people have a
> >>right
> >>to be concerned.  I know two blind people who had a nice cruise with
> >>Norwegian so I hope that issues which happened in the past have changed.
> >> >From my experiences also, information can be submitted and stated by
> >>corporate offices of cruise lines but sometimes this same information 
> >>does
> >>not get forwarded to particular ships.  That's why I always take emails
> >>with
> >>me to confirm what has been stated in regard to any situation.
> >>
> >>      For Sherryl, it seems that you are always defending Norwegian and 
> >> no
> >>one is questioning the work that you do.
> >>
> >>      Can we just get back to discussing ideas for travel?  For example,
> >> can
> >>anyone suggest weekend get-aways in smaller towns where transportation 
> >>is
> >>not an issue?  Perhaps people could tell about trips that they have 
> >>taken
> >>with museums that have accessible tours, bus tours which have been
> >>interesting or cities where theaters have audio description.  I live in
> >>the
> >>D.C. area and there is lots to see here including several accessible
> >>museums
> >>tours and audio description at the Kennedy Center for any performance if
> >>requested.
> >
> >                         David Andrews:  dandrews at visi.com
> > Follow me on Twitter:  http://www.twitter.com/dandrews920
> >
> >
> > _______________________________________________
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>
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