[Travelandtourism] Southwest customer of size update;

[Peachtree Travel]

Hello list:

I finally had a client traveling last week through Southwest that was hit 
with their Customer of Size program.  She was charged for a second seat even 
though it was determine that she could fit into just one seat.  She was 
given some kind of form from Southwest and upon her return home, we were 
able to get her a refund for the second seat she shouldn't have been charged 
for in the first place.

I know other airlines have this program however, Southwest seems to be the 
only one that is enforcing this controversial rule.  I'm not a big guy 
however, even today's airplane seats are small to me and I would like more 
room whenever I fly.  Guess I better keep on wishing?

Reese


Peachtree Travel
Independent Travel Consultant

(phone) 888-389-2723

(website: http://www.peachtreetravel.net.

Email: reservations at peachtreetravel.net