[Travelandtourism] Why I ask certain questions to my clients of all disabilities

cheryl echevarria cherylandmaxx at hotmail.com
Wed Feb 22 21:55:34 UTC 2012


In reference to Cindy's Question pertaining to traveling on a cruise or disney, etc.
First, most of my clients that I offer service to are blind, and sometimes as I have found in the past, to speak to someone like a travel agent when traveling how to be sensitive to the person that is traveling and the questions to ask.
Now, not everyone may like my approach but, I always ask my clients in general.  Anyone in your party have any special needs, such as oxygen, need to use a c-pap machine, guide dog, need braille or large print.  I ask this because I know if I don't let the cruise lines now as an example. Then there might be issues for both of us.
If the client is blind, do they need a tour of the ship, which is offered to get the barrings of the client to know where the restaurants, pools, casinos, spa, are, if they don't need it then I don't tell the cruise lines.
If the person is bringing a guide dog, there are things that the cruise lines needs for customs, such as health certifications from a USDA Vet, also if a permit is needed to bring a dog into the port of call, some places you cannot bring your guide dog into the country that comes from the US. Such as Jamaica and Barbados, also dogs cannot be left on the cruise ships by themselves while on your excursions, they are not responsible for you dog, you are.
Dog you need a box for your dog to go to the bathroom in.
Disney also offers assistance in finding you the best rooms for you. Disney allows service animals on all rides accept the roller coasters.
Or if you want to go to a certain destination outside the country, the supplier doesn't need this information so to say, but they might ask, does your client need audio tours available to them.  In the way of a guide dog, some places outside the country like museums or other places might not allow a guide dog there as well.
It all depends on the place you are traveling to.  Disney doesn't need to know you have a guide dog, but one may want to know the accessible places in Disney for a place to take you dog to relieve it, you just can bring a dog to the theme park and have them do there business anywhere, there are designated areas for the dogs.
We will in fact be having Mr. Jones from Disney Destinations on our Conference call in March for those that are interested.




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