[Travelandtourism] Spirit Airlines is no longer accessible using speech

[David Andrews]

Peter, Section 508 of the rehabilitation Act doesn't cover them!

Dave

At 12:07 PM 3/7/2012, you wrote:
>Hello Reese and everyone,
>
>     Their refusal to give her the $9.00 discount over the phone due to the
>inaccessibility of their Web site is a direct violation of section 508 of
>the Rehabilitation Act. The next time they tell you that inform them or any
>other airline that refuses to grant discount fares due to inaccessibility of
>their Web site is violating the law and they would do well to fix their Web
>site or they could be facing a day in court.
>
>     I've had similar issues with lovable Southwest's Web site and after
>explaining the situation to their customer service reps was given the Web
>fare over the phone. Hope this helps.
>
>Peter Donahue
>
>----- Original Message -----
>From: "Reese" <atlanticstar1 at gmail.com>
>To: "NFB Travel and Tourism Division List" <travelandtourism at nfbnet.org>
>Sent: Wednesday, March 07, 2012 10:00 AM
>Subject: [Travelandtourism] Spirit Airlines is no longer accessible
>usingspeech
>
>
>Hi list:
>
>Just found out a couple of things regarding the use of Spirit Airlines
>website.  When you in roll or renew your membership in their $9 fare club,
>in the agreement section there's a check box which is only accessed by using
>your mouse.  I have tried without success using Jaws 9 through 13, to find
>this check box and its a no go.
>
>Also couple more of these check boxes exist in the booking section after you
>have confirm your flights.  Thanks to Cheryl this morning for helping me
>sign a client up for the $9 Fare Club and I need your help whenever your
>available to book the reservation.  I have informed the client that I no
>longer can book any more Spirit Airline reservations for them using their
>website.
>
>My wife also is a $9 Fare Club member and she couldn't renew her membership
>as well.  She called the customer service number yesterday and they told
>her, its an online discount program only so they don't have the ability to
>sign or renew memberships.  She is putting a call into Their corporate
>headquarters today and see what there official word is.  I'll keep you all
>updated on the progress of this issue.  Note:  This speech issue has yet to
>be tested with Window eyes so can't say if the same accessibility problem
>will also be present.
>
>Reese