[vendtalk] Announcing: The next Randolph-Sheppard on the web event

[Kevan Worley via vendtalk]

Greetings,

Please circulate far and wide. Did you know that the first two Randolph-Sheppard on the Web seminars have been archived? If you missed them you can still learn from them. Did you know that another webinar is coming soon. The National Association of Blind Merchants and Hadley School for the Blind continues our partnership to help build profit and possibility for all blind entrepreneurs.

The Customer Service Advantage: Attracting and keeping customers in the Randolph-Sheppard vending and concession service environment

June 10, 2014 2:00 PM Central Time
Join Biztalk as Kevan Worley, Executive Director, National Association of Blind Merchants and author of the Customer Service advantage, leads a panel discussion on ways to grow profit through a real commitment to service.

Kevan will be joined by: Jim Glick and Fiona Carmichael.

Jim Glick shares his truly impressive body of knowledge and highly effective training techniques in the areas of:
Leadership, Management Skills for First-time Supervisors
Team Building and Leadership, Handling Difficult People,  Assertiveness Skills
Coaching and Counseling Techniques, Organization Skills
Managing Projects, Priorities and Deadlines, Project Management and More...

Jim's programs are highly interactive, with participants leaving sessions possessing immediately usable information and skills. His ability to transfer knowledge in an effective manner has made him a nationally known, highly respected trainer and consultant who truly provides his clients with a measureable "return on investment."

Fiona Carmichael: Transform your business, your attitude, your life. Fiona is an internationally recognized speaker and has empowered thousands of people to achieve success through her keynotes and workshops worldwide for over ten years. Fiona's presentations are captivating and realistic as she draws parallels between her life experiences and the situations organizations are challenged with. The very nature of today's business environment, with events such as reorganization, volatile economic markets, political and social changes constantly confront organizations. As Fiona describes it, events happen that we sometimes have no control over, other than the way in which we choose to handle them. Fiona has vast experience in business, and skillfully combines her knowledge with her engaging style to deliver a compelling message.

Colleen Wunderlich, director of the Forsythe Center for Employment and Entrepreneurship at Hadley, will moderate this 90-minute webinar. A question and answer session will follow the panel discussion.
To register, please visit www.Hadley.edu/biztalk<http://www.hadley.edu/biztalk>.



At your service,

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Kevan Worley
Executive Director
National Association of Blind Merchants
kevanworley at blindmerchants.org<mailto:kevanworley at blindmerchants.org>
Cell: 303-929-2369
Office: 719-527-0488 Toll Free: 866-543-6808
Fax: 719-527-0129
www.blindmerchants.org<http://www.blindmerchants.org/>

Wondering what to do with your old car or truck? Donating your vehicle to the National Federation of the Blind is convenient and may qualify you for a tax deduction. Call 1-855-659-9314 or visit www.carshelpingtheblind.org<www.carshelpingtheblind.org%20> Your donation can take the blind further


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