[vendtalk] Square register card reader and audio splitter

Suptic, Paul PSuptic at mt.gov
Mon Oct 19 13:51:04 UTC 2015 

OK -- I think I will give up on Square for this client, and probably all future clients.  I ordered an A2DP Bluetooth headset, got the headset and printer connected to the iPad and the moment I plugged in the Square reader I get a nice message on the screen:
"Register needs VoiceOver to be turned off.  In order to use your Square Reader for Chip Cards, Register needs the VoiceOver setting to be deactivated."
I tried a few combinations of connecting the reader and turning VoiceOver on in different orders, and it actually worked once.  Not enough to be reliable and way too much trouble.
It would have been nice if SOMEONE at Square could have simply told me that their new Chip Reader is not usable by a blind person.

-----Original Message-----
From: vendtalk [mailto:vendtalk-bounces at nfbnet.org] On Behalf Of Rob Slaughterbeck via vendtalk
Sent: Monday, October 05, 2015 12:01 PM
To: Vendor Talk Mailing List
Cc: Rob Slaughterbeck
Subject: Re: [vendtalk] Square register card reader and audio splitter

It looks like there are two options.
1. 3.5mm Mic/headphone splitter
The Square Reader uses the microphone channel for input to the ipad. A microphone headphone splitter will get you going. Plug the Square Reader into the microphone side and headset into the other.

2. Bluetooth
Connect Square Reader first, then connect bluetooth earpiece.
I have not personally tested this to confirm.



On Mon, Oct 5, 2015 at 10:29 AM, Suptic, Paul via vendtalk < vendtalk at nfbnet.org> wrote:

> It does, but the stand does not have the chip reading capability yet, 
> and the client wants that.  If not for that, I would have used the 
> stand and a Bluetooth headset or just bored the locking hole out 
> enough to allow an audio cable to pass through it and plug into the 
> iPad.  The Stand is a nice option for hardware, but has some limitations.
>
> -----Original Message-----
> From: vendtalk [mailto:vendtalk-bounces at nfbnet.org] On Behalf Of Steve 
> Brand via vendtalk
> Sent: Monday, October 05, 2015 9:11 AM
> To: Vendor Talk Mailing List
> Cc: Steve Brand
> Subject: Re: [vendtalk] Square register card reader and audio splitter
>
> So wouldn't the Square stand allow you to use Bluetooth?
>
> --------- Original Message --------- Subject: Re: [vendtalk] Square 
> register card reader and audio splitter
> From: "Suptic, Paul via vendtalk" <vendtalk at nfbnet.org>
> Date: 10/5/15 9:54 am
> To: "'vendtalk at nfbnet.org'" <vendtalk at nfbnet.org>
> Cc: "Suptic, Paul" <PSuptic at mt.gov>
>
> Bluetooth is not working out in this case. I have a Bluetooth receipt 
> printer and a Bluetooth speaker, and both work just fine. The moment I 
> plug in the Square reader, the iPad says Headphone plugged in and will 
> not send any sound to the speaker.
>  What I am smacking up against is addressed by the following quote 
> from the Square support page:
>  “VoiceOver is not compatible while the Square Reader is plugged 
> directly into the headset jack. However, you can use an audio channel 
> splitter and headphones to allow VoiceOver to work while the Square 
> Reader is plugged in. Additional information about the use of audio 
> channel splitters can be obtained through The National Federation of the Blind of Massachusetts.”
>  Square was unable to tell me what audio channel splitter actually 
> worked and referred me to NFBMA. NFBMA was unable to provide me with 
> that information and referred me to this listserv.
>  Since using Square as a solution seems dead in the water, what iPad 
> based chip card reading options have been shown to work with VoiceOver?
>
>  From: Steve Brand [mailto:steve at ayst.net]
>  Sent: Friday, October 02, 2015 2:30 PM
>  To: Suptic, Paul
>  Subject: RE: [vendtalk] Square register card reader and audio 
> splitter
>
>  If no one comes up with a better idea I would look into using a 
> Bluetooth receiver like this:
>
> http://www.amazon.com/Bluetooth-Receiver-LDesign-Hands-free-Streaming/
> dp/B015OA18UQ/ref=sr_1_3?ie=UTF8&qid=1443817597&sr=8-3-spons&keywords=
> bluetooth+receiver&psc=1
>
>  You would stream from the iPad to the receiver and plug it into the mixer.
>
>  --------- Original Message ---------
>  Subject: RE: [vendtalk] Square register card reader and audio 
> splitter
>  From: "Suptic, Paul" <PSuptic at mt.gov><mailto:PSuptic at mt.gov>>
>  Date: 10/2/15 11:45 am
>  To: "'Steve Brand'" <steve at ayst.net><mailto:steve at ayst.net>>
>  The problem with the stand is the audio port is used as a lock to 
> hold the iPad in place. You can't plug any audio devices into it 
> without drilling the hole larger.
>
>  From: Steve Brand [mailto:steve at ayst.net]
>  Sent: Friday, October 02, 2015 9:44 AM
>  Cc: Suptic, Paul
>  Subject: RE: [vendtalk] Square register card reader and audio 
> splitter
>
>  Square sells a stand for the iPad that I believe doesn't use the 
> audio jack to interface which would allow you to do as you describe, 
> but the interface should be verified.
>
>  --------- Original Message ---------
>  Subject: [vendtalk] Square register card reader and audio splitter
>  From: "Suptic, Paul via vendtalk" <vendtalk at nfbnet.org><mailto:
> vendtalk at nfbnet.org>>
>  Date: 10/2/15 9:30 am
>  To: "'vendtalk at nfbnet.org'" <vendtalk at nfbnet.org><mailto:
> vendtalk at nfbnet.org>>
>  Cc: "Suptic, Paul" <PSuptic at mt.gov><mailto:PSuptic at mt.gov>>
>
>  Can anyone please tell me what brand audio splitter will allow me to 
> set up an iPad with both a Square card reader and a wired headphone 
> output at the same time? Square support has yold me what I want to do 
> works, but has been unable to provide me with info to make it work! 
> They referred me to NFBMA, who then referred me to this listserv.
>  I want to set up a register system for a client using two iOS devices 
> - one is the register and the other runs a money recognizer program. 
> Both will output sound to an audio mixer which allows one earphone to 
> be used by the client to hear both devices without distraction.
>  No splitter I have tried works, all I get is a clicking audio.
>  Thank you!
>
>
>  Paul Suptic
>  (406) 444-0034
>  Blind and Low Vision Services
>  111 North Last Chance Gulch suite 4C
>  Helena, MT 59601
>
>
>
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