[Wasagdu] [Wcb-l] Mary's Victory
Debby Phillips
semisweetdebby at gmail.com
Thu Mar 24 04:07:40 UTC 2016
Well, this is a good ending. Too bad the manager was so
stubborn. He caused embarrassment to his employer, stress to
Mary Beth and now has lost his job to boot. Debby
---- Original Message ------
From: "holly turri" <holly.turri9 at gmail.com
Subject: [Wcb-l] Mary's Victory
Date sent: Tue, 22 Mar 2016 06:24:49 -0700
Thought you all would like to know the end of the story re the
restaurant.
Enjoy your day.
Update: The restaurant has issued an apology on its Facebook page
and in a
comment below. It says:
Hana Japanese Steakhouse genuinely apologizes for Ms. Metzger's
experience.
The manager's actions were not in accordance with company policy
and have
caused great embarrassment to our establishment. Hana Japanese
Steakhouse
and the manager have since parted ways. Since Hana opened in
2009, the
company's policy has prohibited discrimination based on race,
color,
religion, creed, sex, sexual orientation, gender identity, age,
and
disability. Prior to the article, Hana had been in contact with
Ms.
Metzger's representative to coordinate a formal training session
to further
educate our staff about the Americans with Disabilities Act,
including how
to better serve owners and their service dogs. On behalf ofHana
Japanese
Steakhouse, we offer our sincerest apologies and we will make an
ongoing
effort to maintain a welcoming environment for all guests. Thank
you for
your understanding in this matter.
__._,_.___
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