[blindkid] question re shopping assistance

LESLEY FISCHER lesleyfischer at dishmail.net
Thu Dec 10 13:17:34 UTC 2009


Susan,
 I forgot to add this one- http://www.ada.gov/cguide.htm  it states more on
public accommodations.
Thanks
Lesley
On Wed, Dec 9, 2009 at 7:58 AM, SUSAN POLANSKY <sepolansky at verizon.net>wrote:

> This week my son's O&M lesson was at the mall where he was going to do his
> Christmas shopping. He has his list and his money and off he went with his
> O&M teacher. In each store he was to ask for assistance to look for the
> desired item. This went well in until they got to Sears. He went to customer
> service and requested someone to assist him to shop and was told
> that they did not have anyone to do that. When I asked what the
> O&M teacher said about that he stated he was told that there was nothing
> they could do about it as there is no law that says the store has to provide
> him with assistance. Now I am 99% sure that this is not correct. Can someone
> cite the law to me? Thanks.
>
> Susan
>
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