[blindkid] NLS BARD

David Andrews dandrews at visi.com
Sat Apr 19 22:21:49 UTC 2014

They did some work on the web site this week, and 
a few people are having problems.  I am sure they 
will help you, although they may be a bit behind.


At 12:23 AM 4/19/2014, you wrote:
>I can’t get logged into our NLS BARD account. 
>Our password doesn’t work and when I try to 
>reset the password, the system says it has sent 
>a temporary password but then it never shows up. 
>I have tried repeatedly, from multiple computers 
>and multiple web browsers, but nothing works. It 
>asks the security question, and I answer, and 
>then it says it sent the password, but it isn’t 
>showing up (and it isn’t being spam filtered). I 
>tried an iPad too with BARD Mobile— no login, 
>and I see no place to request a password reset there...
>I have emailed them for support and am waiting 
>for a reply, but I’m curious if this is a common 
>issue. Has anyone else had problems logging in 
>and then resetting their BARD password?

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