[blindlaw] Reading confidential documents with Aira?

[James T. Fetter]

Of course, but the documents I sometimes have to read have handwriting 
all over them. Notwithstanding all the wonderful things Silicon Valley 
has done for us, it has yet to come up with a product that does a 
halfway decent job recognizing bad handwriting!

On 11/7/2018 12:53 PM, Ali via BlindLaw wrote:
> Do you use a screen reader?
>
> ----- Original Message -----
> From: Tai Tomasi via BlindLaw <blindlaw at nfbnet.org
> To: 'Blind Law Mailing List' <blindlaw at nfbnet.org
> Date sent: Wed, 7 Nov 2018 15:09:56 +0000
> Subject: Re: [blindlaw] Reading confidential documents with Aira?
>
> James and all:
>
> Aira has nondisclosure and confidentiality terms in their terms of 
> service. The retainer I have clients sign stresses that their 
> documents may be reviewed by non-attorney agents of my firm. I use 
> Aira to read documents in confidential client matters. Before reading 
> the documents, I ask the agent to stop recording my call. They have 
> always agreed to do so. I continue to urge Aira to allow the user to 
> discontinue recording so that we have confirmation that the call is no 
> longer being recorded. I would prefer a way to verify this for myself. 
> I then ask them to issue me a Zoom meeting ID which I type into Zoom. 
> The agent and I are then entered into a Zoom meeting. Zoom allows you 
> to share a window or your entire screen with the Aira agent. I limit 
> the agent's access to only the window I specify and grant them control 
> to use the mouse to scroll through the document as they read.
>
> Because video recording has been stopped and I have not sent documents 
> to an Aira agent via email, the documents remain property of my firm. 
> Therefore, Aira does not retain these materials. While the agent 
> reads, I can also open a notepad document in which the agent or I can 
> write notes about the document we are reviewing. My employer was 
> satisfied with these safeguards, and I feel I am complying with my 
> state's rules of professional conduct. I continue to urge firms to 
> execute agency agreements with Aira, similar to those one would 
> execute with a firm that provides language interpretation. I would 
> like to see the National Association of Blind Lawyers and Aira 
> collaborate to develop a model for such an agreement.
>
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