[blindLaw] Accessibility of Salesforce platform

[Marianne Haas]

What area do you live in?

-----Original Message-----
From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Elizabeth Rene via BlindLaw
Sent: Wednesday, November 19, 2025 4:01 PM
To: blindlaw at nfbnet.org
Cc: Elizabeth Rene <rene0373 at gmail.com>
Subject: [blindLaw] Accessibility of Salesforce platform

Hello colleagues,
The state agency for which I work as an industrial Insurance appeals hearings judge has implemented a new, custom tailored case management system built by SalesForce, which I find inaccessible to use with any kind of efficiency. I do have a highly skilled judicial assistant, recently hired, who has been helpful managing many day-to-day tasks using this system, but my assistant chief (Boss) doesn't want me to be entirely dependent upon her. I really don't want to be either. My job involves tight deadlines and multiple, sometimes conflicting demands. When I go online to find Accessibility solutions for this platform, I see nothing but slick, self promotional material from the company itself and nothing from blind people ourselves or our advocacy agencies.
Have any of you in your practices had better luck with SalesForce or any of its products? I have Heard of the Blind Institute of Technology (BIT), which appears to be an academy sponsored by SalesForce to train and market blind IT technicians, but it looks like nothing much more than a tax shelter. I find nothing about it on the Internet except the same, self promotional Company ads.
Has anyone found a trainer or IT specialist who can make this platform work with JAWS to keep one competitively productive?
I'd love to hear your thoughts.
Thank you very much.

Elizabeth M René 
Attorney at Law 
WSBA #10710
KCBA #21824 
rene0373 at gmail.com
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