[CCCNFBW] Fwd: Customer Service sales office and phone line service interruptions Monday, September 8

[Merribeth Greenberg]

---------- Forwarded message ---------
From: C-TRAN <c-tran at service.govdelivery.com>
Date: Tue, Sep 2, 2025 at 11:36 AM
Subject: Customer Service sales office and phone line service interruptions
Monday, September 8
To: <merribeth.manning at gmail.com>


On Monday, September 8, C-TRAN’s Customer Service department will
experience the following interruptions in service:
*Customer Service Offices*

   - The *Vancouver Mall Transit Center *and* Mill Plain Transit Center
   Customer Service Offices* will be closed from *9 a.m. to 1 p.m.*
   - The *C-TRAN Administration Building Customer Service Office* will be
   closed for sales from *8 a.m. to 12 p.m.*
      - Staff will be available to assist with appointments and
      pre-arranged lost and found item pick-up

*Phone lines*

   - *360-695-0123*, our main Customer Service phone line, will be
   unavailable between* 9 a.m. and 12 p.m.*
      - For automated bus arrival information, press Option 1
      - To leave a voicemail for Lost and Found, press Option 3
   - *360-695-8918*, our C-VAN Customer Service phone line, will be
   unavailable for ride booking from *9 a.m. to 12 p.m.*
      - For immediate assistance, such as Will Call and Time and Space
      rides, press Option 2

If you don’t need to speak directly to a Customer Service Representative,
mobile apps are available for trip-planning and fare payment.

   - Transit
   <https://links-2.govdelivery.com/CL0/transit-app/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/1geI9oJStdEWsnBCS9swfHnHWyQED5HL71yrW1kuwbQ=420>,
   C-TRAN’s official mobile trip-planning app
   - Hop Fastpass
   <https://links-2.govdelivery.com/CL0/https:%2F%2Fmyhopcard.com%2Fhome%2F/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/jxkh54w8ef6Wbu-w2XQQW2j1LWZf4YrDpTrna2Cmjcc=420>
   electronic fare

We appreciate your patience in advance!
------------------------------

Update your subscriptions, modify your password or e-mail address, or stop
subscriptions at any time on your Subscriber Preferences Page
<https://links-2.govdelivery.com/CL0/https:%2F%2Fpublic.govdelivery.com%2Faccounts%2FWACTRAN%2Fsubscriber%2Fedit%3Fpreferences=true%23tab1/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/00Ios0nQ18-vq5d3ubzfqutckl1Sm5m0zHxQmD5wKVo=420>.
You will need to use your e-mail address to log in. If you have questions
or problems with the subscription service, please contact
subscriberhelp.govdelivery.com
<https://links-2.govdelivery.com/CL0/https:%2F%2Fsubscriberhelp.govdelivery.com%2F/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/2ZFp4-Y_i1N26JRqAWia6hr1c61XGeSzjoxuouo_uuE=420>
.

This service is provided to you at no charge by C-TRAN
<https://links-2.govdelivery.com/CL0/http:%2F%2Fwww.c-tran.com%2F/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/zZPEdrk5ivQyBbyAMw-45_L4c8uSCOVJB6eagn0-GuU=420>
.
------------------------------
This email was sent to merribeth.manning at gmail.com using GovDelivery
Communications Cloud on behalf of: C-TRAN (Clark County Washington
Transportation Benefit Area Authority) · 2425 NE 65th Ave · Vancouver,
WA 98668-2529 · 360-695-0123 [image: GovDelivery logo]
<https://links-2.govdelivery.com/CL0/https:%2F%2Fsubscriberhelp.granicus.com%2F/1/010101990bb74fa1-1d211493-e187-4259-8a4b-80bdaa40cadc-000000/S3bp19W0wZyWC9e4LAzl5VDfWqfUHoSTlIRtEMoH6tE=420>
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