[HumanSer] Accessibility Question

[Sarah Meyer]

Hi Doug,
Thanks for your willingness to help! I am not sure if/how the phone
systems interact with Windows and the computers, but I can ask the IT
person at my work place.

Sarah

On 3/2/20, Doug Lee via HumanSer <humanser at nfbnet.org> wrote:
> Sarah,
>
> I partly scripted 3CX, a Windows app by that name anyway, in April of 2015.
> It was a volunteer arrangement and thus not subject to my typical contract
> restrictions, so I could apply that code to your situation if that would
> help. But it doesn't sound, from your message, like you're dealing with a
> Windows app so much as a hardware device?
>
> Let me know if you think scripting a 3CX application for use with JAWS would
> help you. If so, it would also help me to know your Windows version, JAWS
> version, and 3CX version. Meanwhile, just in case, I'll spend a bit of
> time updating this to current standards.
>
> On Mon, Mar 02, 2020 at 04:16:59PM -0500, Justin Williams via HumanSer
> wrote:
> Okay.
> This would be a good job retention case for voc rehab.
>
> Might need some scripting.
>
> Justin
>
>
>
>
> -----Original Message-----
> From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of Sarah
> Meyer
> via HumanSer
> Sent: Monday, March 2, 2020 3:50 PM
> To: humanser at nfbnet.org
> Cc: Sarah Meyer <sarah.meyer55 at gmail.com>
> Subject: [HumanSer] Accessibility Question
>
> Hello, list,
>
> I was just hired as a part-time Lead Call Handler for the crisis and
> suicide
> intervention service in my county. The organization that receives grant
> funding for these services uses a business communication system called 3CX.
> The phones are equipped with a touch screen pad where one can pull up
> information about calls that have gone out or come in. This process is not
> immediately accessible, and I am wondering if anyone else has had
> experience
> with this particular system and might be able to provide guidance on making
> it more accessible. I need to be able to access info such as which line
> calls are coming in on, the start and stop times for calls, and the phone
> number from which the call originated.
>
> Thanks in advance for any feedback.
>
> Sarah
>
> --
> Sarah K. Meyer
> Graduate Student, Clinical Mental Health Counseling Ball State University
> sarah.meyer55 at gmail.com
> (317)402-6632
>
> The National Federation of the Blind knows that blindness is not the
> characteristic that defines you or your future. You can live the life you
> want; blindness is not what holds you back. Together with love, hope, and
> determination, we transform dreams into reality.
>
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> --
> Doug Lee                 dgl at dlee.org                http://www.dlee.org
> Level Access             doug.lee at LevelAccess.com
> http://www.LevelAccess.com
> "The U. S. Constitution doesn't guarantee happiness, only the pursuit
> of it. You have to catch up with it yourself." --Benjamin Franklin
>
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-- 
Sarah K. Meyer
Graduate Student, Clinical Mental Health Counseling
Ball State University
sarah.meyer55 at gmail.com
(317)402-6632

The National Federation of the Blind knows that blindness is not the
characteristic that defines you or your future. You can live the life
you want; blindness is not what holds you back. Together with love,
hope, and determination, we transform dreams into reality.