[nabs-l] Thoughts on the United lawsuit

[Jorge Paez]

Joe:
Good point.
(I should also point out as far as banks, that Chaise is now accessible as well as long as you plug your headset in.)


Jorge



On Nov 2, 2010, at 6:59 PM, Joe Orozco wrote:

> I feel the lawsuit is random.  Not every ATM out there talks.  We're not
> suing financial institutions for not following Bank of America's example.
> Not every touch screen credit card machine in checkout lines is accessible.
> Why didn't we go after major retailers to fix this?  My point is that there
> are interactions consumers are far more likely to carry out on a daily basis
> than traveling by air, and of those traveling, how many of these are going
> to choose United Airline?
> 
> One of the first things I was told when joining the Federation was that
> restaurants do not need to have Braille menus because it is just as easy for
> the customer to ask their server what the menu features.  So, how is this
> issue of an inaccessible touch screen any different?
> 
> Joe
> 
> "Hard work spotlights the character of people: some turn up their sleeves,
> some turn up their noses, and some don't turn up at all."--Sam Ewing 
> 
> 
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