[nagdu] FIDELCO ownership rights and other things.

Marion Gwizdala blind411 at verizon.net
Fri Feb 4 02:54:40 UTC 2011


Bryan,
    It was good to talk to you on the telephone today. I hope the 
information I shared helps you understand more of the issue. Be sure to keep 
a tight hold on that leash!

Fraternally yours,
Marion


----- Original Message ----- 
From: "Bryan Brown" <bryanbrown at solarus.biz>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Thursday, February 03, 2011 2:54 PM
Subject: Re: [nagdu] FIDELCO ownership rights and other things.


> Marion,
>
> The only information that you have shared is that you were contacted by a 
> FIDELCO client that had claimed to have had her dog repossessed by FIDELCO 
> without just cause. You informed the list that FIDELCO's Eliot Russman, 
> when presented with a signed release form  declined to release information 
> pertaining to the case.    Shortly after making that announcement you 
> informed the list that you had been contacted by four additional people 
> who claimed to have had similar experiences. You have also asserted that 
> you have the belief that many more people will not speak their minds for 
> fears of reprisal from the training program and you've called all training 
> programs by default custodial and paternalistic.
>
> Do I have that just about right? Where am I suppose to see a pattern in 
> that. What kind of reprisal  are you talking about? If they've already 
> taken your dog, what more can they do?
>
>    Bryan
>
>
>
> ----- Original Message ----- 
> From: "Marion Gwizdala" <blind411 at verizon.net>
> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
> <nagdu at nfbnet.org>
> Sent: Thursday, February 03, 2011 1:10 PM
> Subject: Re: [nagdu] FIDELCO ownership rights and other things.
>
>
>> Bryan,
>>    With all due respect, if the pattern cannot be seen by what I have 
>> already shared, there is nothing else I can do to demonstrate this. The 
>> evidence will be shared with the appropriate individuals during 
>> discovery. This matter is now in the hands of our attorney, so it is now 
>> time for me to step back and let them do their job.
>>
>> Fraternally yours,
>> Marion
>>
>>
>> ----- Original Message ----- 
>> From: "Bryan Brown" <bryanbrown at solarus.biz>
>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>> <nagdu at nfbnet.org>
>> Sent: Thursday, February 03, 2011 1:42 PM
>> Subject: Re: [nagdu] FIDELCO ownership rights and other things.
>>
>>
>>> Marion,
>>>
>>>    What pattern is evolving, what credible,  physical evidence do you 
>>> have? Why don't you expose it to the light of day and see if it holds 
>>> up.
>>>
>>> I understand that losing a dog is a deeply emotional thing and the 
>>> parties involved are upset, but what if they are not being completely 
>>> honest with you, what if FIDELCO did give up confidential information 
>>> and it ended up reflecting a psychological disorder, a drug abuse 
>>> problem, severe alcoholism, criminal activity etc.
>>>
>>> Marion, I'm not saying that these are the reasons that the dog was 
>>> repossessed, but they are things that a person is not likely to tell you 
>>> when they are looking for an advocate. A person looking for an advocate 
>>> is going to claim to have done everything the right way, they are not 
>>> going to tell you that they are a repeat offender and have spent 12 out 
>>> of the last 30 days in the drunk tank.
>>>
>>> That kind of information could ruin a persons life, confidentiality is 
>>> truly for the protection of the individual. If you found out that the 
>>> dog was removed for a completely legitimate reason and that the person 
>>> was not honest with you, would you be as ready to advocate for that same 
>>> person in the future?Even if the person had changed their life around 
>>> and had gotten things straightened out, no longer had a psychological 
>>> disorder, a drug abuse problem, issues with  alcohol, and were no longer 
>>> involved with criminal activity etc. They would still be the same person 
>>> or persons that talked you in to sticking your neck out and you probably 
>>> would not support them. So by maintaining confidentiality, the 
>>> individual is protected, no information is released and that's probably 
>>> better for them. They get to put the blame on someone else and look like 
>>> the victim.
>>>
>>> I still stand by the idea that if in deed the dog was taken for no 
>>> reason, getting the story into the public eye would be the best way to 
>>> get anything done about it. If the person has nothing to hide, if they 
>>> are being completely honest and the story they tell is fact, well... 
>>> have them show their  face and stand by their  words.
>>>
>>>    Bryan
>>> ----- Original Message ----- 
>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>>> <nagdu at nfbnet.org>
>>> Sent: Thursday, February 03, 2011 11:36 AM
>>> Subject: Re: [nagdu] FIDELCO ownership rights and other things.
>>>
>>>
>>>> Dear All,
>>>> I will only say that we have attempted to get Fidelco's side of the 
>>>> story and, in spite of a signed release of information, Mr. Russman 
>>>> refused to talk to us about it. As this message so astutely stated, it 
>>>> makes us wonder what they are hiding. A great deal, we have come to 
>>>> find out, as more consumer come forward with similar stories. If it 
>>>> were an isolated incident, I would question the details. As a pattern 
>>>> evolves and we find credible information with physical evidence, it 
>>>> supports our action.
>>>>
>>>> Fraternally yours,
>>>> Marion Gwizdala
>>>>
>>>>
>>>> ----- Original Message ----- 
>>>> From: "Brenda" <bjnite at windstream.net>
>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>>>> <nagdu at nfbnet.org>
>>>> Sent: Thursday, February 03, 2011 11:45 AM
>>>> Subject: Re: [nagdu] FIDELCO ownership rights and other things.
>>>>
>>>>
>>>>> Brian
>>>>> Well said.
>>>>> I have asked what the person who had her dog removed from Fidelco was 
>>>>> actually told with no response - makes me wonder.  I do not think the 
>>>>> whole story has been relayed about the incidents at Leader either.  I 
>>>>> find it amazing that a dog could be removed with little warning and no 
>>>>> cause - something is missing OR at least it would be nice to hear from 
>>>>> the school and the handler  (both sides of the story) so an informed 
>>>>> opinion could be made about a certain school.
>>>>>
>>>>> Maybe in the survey that is being prepared there could be an entry of 
>>>>> how many dogs have been repo'd by the school and the reason the school 
>>>>> gave for the forced return.
>>>>>
>>>>> Another survey question would be what is the reason for your ownership 
>>>>> policy?  Why do you require a handler to wait two years before 
>>>>> awarding ownership?
>>>>>
>>>>> Brenda
>>>>> Brenda
>>>>>
>>>>> On 2/3/2011 11:04 AM, Bryan Brown wrote:
>>>>>> Hi all,
>>>>>>
>>>>>>    The day after Marion posted       the message about the woman who 
>>>>>> had their dog
>>>>>> repossessed by FIDELCO for no reason... I received a call from a 
>>>>>> FIDELCO trainer. She was
>>>>>> calling to find out if she could meet with me for a follow up visit. 
>>>>>> I
>>>>>> scheduled a time to meet with her on the seventeenth of February, 
>>>>>> since I am
>>>>>> not in what you might say is FIDELCO's traditional service area this 
>>>>>> will be
>>>>>> the first follow up visit that I have had.  They have offered, but I 
>>>>>> haven't had any
>>>>>> problems that I thought needed a trainers help with so I declined. 
>>>>>> Any time
>>>>>> I have ever had an issue or question I just call out to FIDELCO and I 
>>>>>> get
>>>>>> put right through to someone who can help. I've never had to request 
>>>>>> follow
>>>>>> up, I guess I've been lucky and not had any issues as a working team
>>>>>> that I couldn't deal with myself. I'd be comfortable if FIDELCO 
>>>>>> called and
>>>>>> said hey we're five minutes from your house and we want to see your 
>>>>>> dog. That would be great, I don't have any reasons to be anything 
>>>>>> other than proud of my dog. They were however nice enough to give me 
>>>>>> more than two weeks notice and make sure that it worked with my 
>>>>>> schedule. I'm far from intimidated, in fact I'm
>>>>>> excited, I know that I have nothing to worry about, my dog is 
>>>>>> healthy, he is in great shape , we are a great working team and I'll 
>>>>>> be proud to show
>>>>>> off our teamwork to someone who knows how much it takes to develop 
>>>>>> that type
>>>>>> of relationship with a dog. My only concern is that the trainer might 
>>>>>> not be
>>>>>> able to stick around and have dinner with myself and my family.
>>>>>>
>>>>>> It's unfortunate that anyone would ever have their dog unjustly 
>>>>>> removed from
>>>>>> them and I'm not sure how that would benefit the program, imagine the 
>>>>>> implications if a person could prove those allegations, for instance 
>>>>>> in front of a jury? Why aren't the people who have supposedly had 
>>>>>> their dogs removed
>>>>>> making a public show of such an unjust action? I know if that 
>>>>>> happened to me
>>>>>> I'd be the first to call the sheriff, my vet, my attorney  and the 
>>>>>> media, I'd make a
>>>>>> huge stink of it, but I am confident that I have done nothing to 
>>>>>> bring such
>>>>>> action on myself. , maybe the parties in question are not quite so
>>>>>> confident? Is it possible that the inflammatory comments that Marion 
>>>>>> has made about FIDELCO and Mr. Russman are rooted in limited 
>>>>>> information and Mr. Russman's reservations to bow down to the big bad 
>>>>>> NFB?
>>>>>>
>>>>>> as far as I know... I own Tarik, do I think I have that right, "yes" 
>>>>>> at this
>>>>>> point after five years it would be cruel to remove him from me, I am 
>>>>>> as much
>>>>>> his life as he is mine. Do I think I deserved to own him upon 
>>>>>> graduation, my
>>>>>> answer is no. I feel as though having a dog is a wonderful privilege 
>>>>>> in the
>>>>>> case of a FIDELCO dog it's a 45,000 dollar privilege   and I am the
>>>>>> custodian of that privilege. It is my responsibility to hold up my 
>>>>>> end of
>>>>>> the bargain. I knew what it was when I got the dog and I was 
>>>>>> confident in my
>>>>>> ability to hold up my end of the bargain throughout his working life. 
>>>>>> That's
>>>>>> why I signed my name on the line.
>>>>>>
>>>>>> I think making negative comments about any given program in a public 
>>>>>> forum
>>>>>> without first hand experience is wrong and only serves to tarnish the
>>>>>> program. If people have complaints so be it, but unless the 
>>>>>> complaints are coming directly from the people making them, the 
>>>>>> information has probably been spun and is most certainly one sided.
>>>>>>
>>>>>> I'm not sure why  anyone  sees fit to vilify any guide dog program. 
>>>>>> all the people that work so hard to provide us with these wonderful 
>>>>>> animals aren't doing it for the money. I'm fairly sure that the puppy 
>>>>>> raisers aren't pulling down huge salaries, and that  the trainers 
>>>>>> surely aren't earning six figures, I see that they are doing it 
>>>>>> because they are genuinely good people, and that they either have a 
>>>>>> passion for helping, or dogs, or both!
>>>>>>
>>>>>> Why is it that I see such a militant attitude with so much of the 
>>>>>> NFB? I know it's a strong advocacy group, but I personally don't want 
>>>>>> to be advocated for by a group that comes across so negatively. We've 
>>>>>> become a society of victims,  everything is always somebody else's 
>>>>>> fault and there is always someone out to get you, I see it in 
>>>>>> strangers and people I know and love. People have to start standing 
>>>>>> up for themselves again and taking responsibility for their own 
>>>>>> actions.
>>>>>>
>>>>>>    Bryan
>>>>>> -----
>>>>>>
>>>>>> _______________________________________________
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>>>>>
>>>>>
>>>>> _______________________________________________
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>>>>
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