[nfb-talk] Need Advice: Transit District Schedule Accessibility

Margo and Arrow margo.downey at verizon.net
Tue Sep 8 13:07:57 UTC 2009

is there an advisory committe for the disabled with your transit system? 
Also, find out who does web design for them or who directs web design at the 
transit system and talk with that person.  Have several people write in. 
Our transit website has accessible schedule planning directly on the site.

if you all don't speak up, accessibility won't happen.

margo and Arrow
----- Original Message ----- 
From: "Tina Hansen" <th404 at comcast.net>
To: <nfb-talk at nfbnet.org>
Sent: Tuesday, September 08, 2009 2:29 AM
Subject: [nfb-talk] Need Advice: Transit District Schedule Accessibility

> In my area, our transit system has undergone a massive redesign, the first 
> in 30 years. With this comes new schedules. Unfortunately, the web-based 
> schedules are in PDF format only. While I know that there have been 
> attempts to make these documents accessible, it's not always easy. There 
> are also maps of the new routes, and those are not easy for screen readers 
> to cope with.
> Given this issue, I'd like to hear what others have done or are doing to 
> ensure that these transit schedules are accessible. I have thought about 
> Braille and/or audio schedules, and I'd love to work with the transit 
> district, but I don't know where to begin. I have also thought about the 
> Customer Service line, but that only works when the center is open; it 
> doesn't work after hours. What about automated schedule phone lines?
> Given what's happening, does anyone out there have any suggestions on how 
> I can work with the transit district to guide them in offering truly 
> accessible bus schedules? What can I do to help them offer good 
> descriptions of  where the routes stop? If you've done something with your 
> local transit district, what did you come up with? If you have any 
> suggestions, I'd be interested in hearing them. Thanks.
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