[NFB-Talk] Question regarding Free Matter

[Capelle, Michael C.]

Yes, if it has braille, you can send it free matter.

-----Original Message-----
From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Jim Portillo via nFB-Talk
Sent: Tuesday, April 27, 2021 5:56 PM
To: blindtlk at nfbnet.org; nfb-talk at nfbnet.org
Cc: Jim Portillo <portillo.jim at gmail.com>
Subject: [NFB-Talk] Question regarding Free Matter

Hi.
I wonder if someone could clarify something for me regarding sending something Free Matter for the Blind.
It is my understanding that if the materials are Braille, then I should be able to send it.
I was trying to send a box with Braille materials in it, but I didn’t go to an actual post office to sen it. I needed a good box, so I went to one of those Mailboxes Etc. Places that is a third party place.
I was told that they could not ship my stuff using Free Matter. It was very obvious they didn’t know what I was talking about, but I had them look it up before I had to pay money. They told me that since they were a third party, they wouldn’t be able to use that shipping method.
I had the option to take the heavy box with stuff to the nearest post office, but by that time, I didn’t want to call another Uber and carry it elsewhere. 
Does anyone know who might have been right in this situation? Could I have used Free Matter, or do third party places have the right to say no and instead charge me for Media Mail?
Thanks much.
Jim


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