[NFB-Talk] Advice Not Resentment
Devin Prater
r.d.t.prater at gmail.com
Fri Mar 26 11:09:04 UTC 2021
There was one time, when I went to Walmart with a group of other people,
when wehad an hour to shop. I sat there at customer support, in my mask,
for that whole hour, with them assuring me that they’d get someone to help
me, but no one did. In the end, I left that store with nothing that I came
to get. Ah well, less money for them that day. But, other times have been
better. They just need more customer support staff, trained to work with
people with disabilities. Then again, all their staff should be trained to
work with people with disabilities.
On March 26, 2021 2:33:32 AM Judy Jones via nFB-Talk <nfb-talk at nfbnet.org>
wrote:
> I'm thinking our issue was with this particular store, as we have shopped
> Walmart in other locations with no problems. But since others had had
> in-store issues, I was wondering how common they were.
>
> Judy
>
> -----Original Message-----
> From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Gail Crowe via
> nFB-Talk
> Sent: Thursday, March 25, 2021 5:16 PM
> To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
> Cc: Gail Crowe <gailcrowe1959 at gmail.com>
> Subject: Re: [NFB-Talk] Advice Not Resentment
>
> We just did a wal-mart run today. We were there with a personal shopper
> for a couple of hours, and had no problems. We were wearing masks, and
> Covid is not a huge problem in rural Western Nebraska
>
> Sent from my iPhone
>
>> On Mar 25, 2021, at 5:55 PM, Peter Donahue via nFB-Talk
>> <nfb-talk at nfbnet.org> wrote:
>>
>> Hello Stacy and everyone,
>>
>> "Toolbox" is the operative word here.
>>
>> Peter Donahue
>>
>>
>> -----Original Message-----
>> From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Stacie
>> Gallegos via nFB-Talk
>> Sent: Thursday, March 25, 2021 5:30 PM
>> To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
>> Cc: Stacie Gallegos <shardy at nfbtx.org>
>> Subject: Re: [NFB-Talk] Advice Not Resentment
>>
>> Hello Pam and all,
>>
>> Pam, please feel free to continue posting your questions regarding the ways
>> blind people get day to day tasks done. Peter, I don’t know about anybody
>> else on this list, but I personally feel you are being extremely rude.
>> While individuals who are blind have blindness in common, I would be
>> totally shocked if all blind people had identical tool boxes. What works
>> for one individual might not work for another. I would like to ask that if
>> you don’t have anything nice to say that you consider not saying anything
>> at all. I thought lists like this were here for people to ask questions
>> without being judged. Kind regards.
>>
>> —
>> Stacie Gallegos
>> President: National Federation of the Blind Houston Chapter
>> Secretary: Texas Association of Guide Dog Users
>> Secretary: Texas Parents of Blind Children
>>
>> E: shardy at nfbtx.org H: stacieandcash at gmail.com
>> M: 346.704.0190 O: 832.639.4477
>>
>> "Live the life you want: Blindness is not what holds you back”
>>
>>
>>
>>
>>> On Mar 25, 2021, at 5:22 PM, Pamela Dominguez via nFB-Talk
>>> <nfb-talk at nfbnet.org> wrote:
>>>
>>> I sure don’t know what you are talking about. Pam.
>>>
>>> From: Peter Donahue via nFB-Talk
>>> Sent: Thursday, March 25, 2021 5:02 PM
>>> To: 'NFB Talk Mailing List'
>>> Cc: pmdonahue2 at gmail.com
>>> Subject: [NFB-Talk] Advice Not Resentment
>>>
>>> Hello Pam,
>>>
>>> Here again is another example of a blind person creating their own
>>> problems. Decide not to feel resentful and follow our suggestions so you
>>> can solve your shopping and other life issues challenging you. Many sighted
>>> people also chose to feel resentful and are now paying the price of
>>> harboring such feelings towards those trying to help them. Don’t follow in
>>> their whose.
>>>
>>> Peter Donahue
>>>
>>>
>>> From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Pamela
>>> Dominguez via nFB-Talk
>>> Sent: Thursday, March 25, 2021 2:36 PM
>>> To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
>>> Cc: Pamela Dominguez <pammygirl99 at gmail.com>
>>> Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
>>> Walmart Shopping Experience
>>>
>>> I resent you telling me what I have to do! Pam.
>>>
>>> From: Peter Donahue via nFB-Talk
>>> Sent: Thursday, March 25, 2021 3:11 PM
>>> To: 'NFB Talk Mailing List'
>>> Cc: pmdonahue2 at gmail.com
>>> Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
>>> Walmart Shopping Experience
>>>
>>> Hello Pam and everyone,
>>>
>>> Get one and learn to use it! Refusing to do so is another example of a
>>> blind person creating their own problems.
>>>
>>> Peter Donahue
>>>
>>>
>>>
>>> From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Pamela
>>> Dominguez via nFB-Talk
>>> Sent: Thursday, March 25, 2021 8:54 AM
>>> To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
>>> Cc: Pamela Dominguez <pammygirl99 at gmail.com>
>>> Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
>>> Walmart Shopping Experience
>>>
>>> Yes, but what if you don’t have a smart phone? How about a computer? Pam.
>>>
>>> From: Karen Rose via nFB-Talk
>>> Sent: Tuesday, March 23, 2021 11:28 PM
>>> To: NFB Talk Mailing List
>>> Cc: Karen Rose
>>> Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
>>> Walmart Shopping Experience
>>>
>>> Walmart is definitely on the Instacart list of stores available. You may
>>> want to consider shopping through Instacart on Walmart. Several years ago,
>>> I spent considerable time helping Instacart become fully accessible through
>>> its app. End it has remained completely accessible, at least using voiceover.
>>>
>>> Karen Rose MFT/LPCC www.career-therapy.net
>>>
>>>
>>>>> On Mar 23, 2021, at 7:38 PM, Mike Capelle via nFB-Talk
>>>>> <nfb-talk at nfbnet.org> wrote:
>>>>
>>>>
>>>> It is because of covid, I am not going to make a fuss over it, I will just
>>>> use AIRA, or bring a sighted person with me.
>>>> No big deal.
>>>>
>>>> From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Zachary N.
>>>> Griego-Dreicer via nFB-Talk
>>>> Sent: Tuesday, March 23, 2021 8:36 PM
>>>> To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
>>>> Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com>
>>>> Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
>>>> Walmart Shopping Experience
>>>>
>>>> Hi, I a sorry to hear of your experience. I have actually not going into
>>>> grocery stores since the start of the pandemic. But my parents have
>>>> occasionally. Curb-side at Walmart has been a big hit for my area…the
>>>> amount of times we’ve gotten “Out of stock” or “we can substitute with”… is
>>>> far outweighed by the amount of times we will have the order right on the
>>>> 1st try without ever actually going in. I would definitely understand if
>>>> you would rather remain in person when doing your shopping though. And as
>>>> for that, I would think that’s just an associate having an issue.
>>>> Regardless of this we still need to buy groceries so you did the right
>>>> thing by contacting a supervisor. I would encourage you to continue doing so.
>>>>
>>>>
>>>>
>>>> Sent from my Macbook Pro 13
>>>>
>>>>
>>>>
>>>>> On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <nfb-talk at nfbnet.org> wrote:
>>>>>
>>>>> Hi, All,
>>>>>
>>>>> Today, my husband was denied customer service shopping assistance at the
>>>>> Walmart, located in Mt. Vernon, Washington.
>>>>>
>>>>> The only other time in our lives I can remember being turned away from
>>>>> shopping at a store, was in a neighborhood where we’d just bought our first
>>>>> house in 1980. It was a Winn Dixie, and I stopped there in the evening for
>>>>> groceries.
>>>>>
>>>>> However, when I explained that I worked during the day and this was the
>>>>> only time I could come, right away, they found someone to shop with me, and
>>>>> we never had any issues with that store or any other ever since.
>>>>>
>>>>> So, today’s experience was very surprising.
>>>>>
>>>>> I would like to know of anyone’s personal shopping experience at the
>>>>> physical store, and how much of this shopping assistance denial is tied to
>>>>> a possible Covid policy of Walmart, or if our particular store is simply
>>>>> not providing reasonable accommodations.
>>>>>
>>>>> We have no problems with any other store in the area: Costco, Safeway,
>>>>> Hagen, Pioneer Market, to name just a few. Thanks for perspective and
>>>>> comments.
>>>>>
>>>>> See my husband’s e-mail below.
>>>>>
>>>>> Judy
>>>>>
>>>>> From: NFBWATlk <nfbwatlk-bounces at nfbnet.org> On Behalf Of Chris
>>>>> Jones via NFBWATlk
>>>>> Sent: Tuesday, March 23, 2021 3:55 PM
>>>>> To: nfbwatlk at nfbnet.org
>>>>> Cc: Chris Jones <clj53787 at gmail.com>
>>>>> Subject: [NFBWATlk] Note From Chris Jones About Walmart Shopping
>>>>> Experience
>>>>>
>>>>> Dear Listers,
>>>>> This is Chris Jones from Sedro-Woolley.
>>>>> Earlier this afternoon I went to Walmart to pick up a very few items and to
>>>>> get some Subway sandwiches.
>>>>> I met a greeter who found me a young lady who gave me some very strange
>>>>> information.
>>>>> She indicated that Walmart no longer provides customer assistance in
>>>>> shopping and that everything needs to be handled on-line.
>>>>> I was told that this has been their policy for somewhat over a year.
>>>>> I was shocked, but went ahead and asked this lady to show me the Subway
>>>>> area, which she did.
>>>>> I completed that portion of shopping and, when I got home, called a manager
>>>>> of Walmart at the Mount Vernon store.
>>>>> He explained that, due to Covid restrictions, an associate could not be
>>>>> involved with such a shopping trip for any more than 15 minutes.
>>>>> I asked if I had a short list, if someone could obtain products for me.
>>>>> He said that if I needed a very few items he could probably grant me an
>>>>> exception to policy.
>>>>> I do not regularly shop Walmart and I have never found such a reception at
>>>>> Costco, Fred Meyer, Safeway or any other store which I frequent.
>>>>> Is there anyone who can explain this type of treatment to me? Is this a
>>>>> Walmart thing, or does this occur at many other stores where folks shop?
>>>>> Feel free to respond here, or if you'd like to e-mail me privately, my
>>>>> e-mail is clj53787 at gmail.com.
>>>>> Thank you, one and all.
>>>>> Chris Jones
>>>>> <Untitled attachment
>>>>> 02820.txt>_______________________________________________
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>>>>
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>>
>>
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