[nfbcs] Fw: Question for the List

[Bryan Schulz]

hi,

she needs to memorize/know the support number for comcast,
set the correct pop and smtp server names for starters.

Bryan Schulz

----- Original Message ----- 
From: "Gary Wunder" <gwunder at earthlink.net>
To: "nfbcs" <nfbcs at nfbnet.org>
Sent: Thursday, March 11, 2010 5:03 PM
Subject: [nfbcs] Fw: Question for the List


>
> ----- Original Message ----- 
> From: Cheryl L Meister
> To: Gary Wunder
> Sent: Thursday, March 11, 2010 4:40 PM
> Subject: Question for the List
>
>
> Gary,
> Can you please forward this question to the list? Thanks.
> Cheryl
>
> Hello, everyone:
> I am using JAWS version 9 and have Windows XP second edition.
>
> I just got Com Cast for my Internet and am unable to use the Internet in 
> any way (i.e. Internet or go to comcast e-mail service). I'm not sure if I 
> have something on JAWS set wrong or what.
>
> The situation is that when I go to the com cast home page (my husband has 
> a link to it on the desktop) I get a message saying:
> Open Parent Document button.
> Insert B tells me there are no buttons.
> If I use my JAWS cursor, It reads down through the web page, but I am 
> unable to click on any links. I can't use Insert F7 to line up any links 
> because JAWS says there are no links or any form fields.
>
> Does anyone know how to help me solve this problem? I can use JAWS when it 
> works well, but am not very good at troubleshooting.
> Thanks.
> Cheryl
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