[nfbcs] Fw: Question for the List

[Beth Hatch]

Hi Brian,

It sounds like a browser issue according to the question posted here on the
list. However, if email is not working at all as well, then the pop and smtp
settings would help fix that problem. If that information is needed, I have
it, if that would help in the above situation.

Take care,

Beth 

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Bryan Schulz
Sent: Thursday, March 11, 2010 4:19 PM
To: NFBnet NFBCS Mailing List
Subject: Re: [nfbcs] Fw: Question for the List

hi,

she needs to memorize/know the support number for comcast, set the correct
pop and smtp server names for starters.

Bryan Schulz

----- Original Message -----
From: "Gary Wunder" <gwunder at earthlink.net>
To: "nfbcs" <nfbcs at nfbnet.org>
Sent: Thursday, March 11, 2010 5:03 PM
Subject: [nfbcs] Fw: Question for the List


>
> ----- Original Message ----- 
> From: Cheryl L Meister
> To: Gary Wunder
> Sent: Thursday, March 11, 2010 4:40 PM
> Subject: Question for the List
>
>
> Gary,
> Can you please forward this question to the list? Thanks.
> Cheryl
>
> Hello, everyone:
> I am using JAWS version 9 and have Windows XP second edition.
>
> I just got Com Cast for my Internet and am unable to use the Internet in 
> any way (i.e. Internet or go to comcast e-mail service). I'm not sure if I

> have something on JAWS set wrong or what.
>
> The situation is that when I go to the com cast home page (my husband has 
> a link to it on the desktop) I get a message saying:
> Open Parent Document button.
> Insert B tells me there are no buttons.
> If I use my JAWS cursor, It reads down through the web page, but I am 
> unable to click on any links. I can't use Insert F7 to line up any links 
> because JAWS says there are no links or any form fields.
>
> Does anyone know how to help me solve this problem? I can use JAWS when it

> works well, but am not very good at troubleshooting.
> Thanks.
> Cheryl
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