[nfbcs] target.com

Wed Jun 15 15:37:11 UTC 2011

Hi Steve.
I'm satisfied with the results I got with NVDA.
I'll try the refresh, next time I go to the site.
Tracy

> Tracy,
>
> When I tried your steps with Window-Eyes and Internet Explorer 8,
> everything came out fine for me.  When I tried the list view, though, it
> appeared empty at
> first.  I had to turn off Browse Mode and then turn it back on.  It could
> be that something about the page makes some screen readers think it has
> finished
> loading when it hasn't.  Try turning off the Virtual Cursor and then
> turning it back on or refreshing the page to see if that helps.  I would
> also consider
> upgrading from IE 6 as there are getting to be more pages where that
> version is not supported well.  It may not be causing this problem,
> though.  I wouldn't
> think the version of JFW would matter in this case, but it would be good
> to see what others find.  It isn't likely that Window-Eyes is doing
> anything on this
> page that JFW doesn't do, so I am suspicious of a timing problem of some
> kind.  You shouldn't have to deal with this kind of problem, but this
> isn't the kind
> of thing we can easily go to Target about either, at least not without a
> better definition of what is happening, and it is possible it's a JFW
> problem.
>
> Best regards,
>
> Steve Jacobson
>
> On Wed, 15 Jun 2011 10:14:46 -0400, Tracy Carcione wrote:
>
>>Hi Steve.
>>What I did is very simple.
>>I opened target.com.
>>I went to the search field and put in patio table, then tabbed to the
>>submit button and hit enter.
>>I located the search results by hitting H until they showed up.
>>In 5-column view, using Jaws7, I saw only price, rating, and number of
>>reviews.  In List View, I saw nothing at all.
>
>>But, when I tried the same steps with NVDA, in 5-column view, I saw
>>description, along with price, rating, and number of reviews.  I didn't
>>try List View with NVDA, since I didn't have much time and I saw what I
>>wanted.
>
>>I ran NVDA on my netbook, which has IE 7 something.  I also tried IE7
>> with
>>Jaws, with the same results as I got with IE6.
>
>>> Tracy,
>>>
>>> When I looked at the site, I did not see anything that should be
>>> dependent
>>> on a certain version of a screen reader.  When you can, would you give
>>> exact
>>> steps of what you did?  For example, did you log into an account first?
>>> Did you choose a certain view?  Did you go to a certain department
>>> first?
>>> I don't
>>> mean you should answer these questions specifically, just that knowing
>>> the
>>> exact path you took is important.  If it is just a JFW version problem,
>>> there's
>>> probably little to do.  Knowing your browser version also could make a
>>> difference.  If there is a clear case of a problem, I am sure we would
>>> try
>>> to get it fixed
>>> and would probably succeed.
>>>
>>> Best regards,
>>>
>>> Steve Jacobson
>>>
>>> On Tue, 14 Jun 2011 12:40:09 -0400, Tracy Carcione wrote:
>>>
>>>>I use both my home and office machines for work. I have Jaws11 on my
>>>>netbook, running in demo mode, but NVDA is the default.  It works for
>>>> me.
>>>>If and when I get the time and inclination, I'll try one of the later
>>>>versions of Jaws again at work.
>>>>Tracy
>>>
>>>>> Why not upgrade *and* keep your old version of JAWS? I still have
>>>>> JAWS
>>>>> 11
>>>>> on my home machine.
>>>>>
>>>>> Mike Freeman
>>>>> sent from my iPhone
>>>>>
>>>>>
>>>>> On Jun 14, 2011, at 4:52, "Tracy Carcione" <carcione at access.net>
>>>>> wrote:
>>>>>
>>>>>> Well guys, you were right.  I tried target.com with IE7 and my old
>>>>>> Jaws,
>>>>>> and it didn't work.  Then I tried it with IE7 and NVDA, and
>>>>>> everything
>>>>>> was
>>>>>> fine.  So apparently it's my old Jaws that doesn't work with the
>>>>>> Target
>>>>>> site.  I don't think I'll be "upgrading" though, because the newer
>>>>>> version
>>>>>> I tried did not work well with terminal emulation.  If I have to
>>>>>> choose
>>>>>> between good access to some online shopping, and good access to the
>>>>>> tools
>>>>>> I need to make the money to do said shopping, I'm choosing making a
>>>>>> living
>>>>>> every time.
>>>>>> Sorry to have made a fuss over nothing.  Now I know that, if
>>>>>> something
>>>>>> doesn't work, try a more up-to-date screen reader first.
>>>>>> Thanks.
>>>>>> Tracy
>>>>>>
>>>>>>
>>>>>>
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