[nfbcs] Braille Note Email Problem

Tue Mar 13 03:52:49 UTC 2012

Hi,

No problem, We will call.  I had something like this happen several years
ago with Comcast.  They had changed the Port number because of suspected
spam.  The reason I didn't think this is the problem is that my computer and
the BN both have the same port setting.  

thanks, again.

Warmest Regards,

Fred

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Jim Barbour
Sent: Monday, March 12, 2012 11:43 PM
To: NFB in Computer Science Mailing List
Subject: Re: [nfbcs] Braille Note Email Problem

So, AT&T is refusing to send your email, because their server thinks the
message is SPAM.  There's likely nothing broken about the Braille Note.

Is Mary replying to an existing message?s  If so, she might try just sending
a brand new message to someone.

If this problem doesn't resolve itself by tomorrow, you'll probably need to
call AT&T and ask for help diagnosing this problem.

I know this isn't much help, but I hope I've at least steered you in the
right direction.

Take Care,

Jim

On Mon, Mar 12, 2012 at 11:28:37PM -0400, Fred Wurtzel wrote:
> Hi Jim,
> 
> Thanks for the reply.  To your questions:
> 
> Connection is through WIFI.  Internet works fine and incoming email 
> works fine.
> 
> 2.  After connecting to WIFI, gives error 554 "can't send due to 
> possible abuse." We don't get this message from computer.
> 
> 3.  Humanware said they have been getting a lot of these, recently.  
> Mary talked to them, so not sure if any other reason.
> 
> Again, thanks for the reply.
> 
> Warmest Regards,
> 
> Fred
> -----Original Message-----
> From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On 
> Behalf Of Jim Barbour
> Sent: Monday, March 12, 2012 10:57 PM
> To: NFB in Computer Science Mailing List
> Subject: Re: [nfbcs] Braille Note Email Problem
> 
> There's not a lot of information here, Fred.
> 
> How is Mary's Braille Note connected to the internet?
> 
> What happens when she tries to send email?
> 
> Did Humanware say why they thought AT&T would have anything to do with 
> this problem?
> 
> Thanks,
> 
> Jim
> 
> On Mon, Mar 12, 2012 at 09:34:39PM -0400, Fred Wurtzel wrote:
> > Hello,
> > 
> > Mary's Braille not will not send mail.  She called Humanware.  They 
> > told her that it is an A T and T problem.  they say they have been 
> > receiving a lot of similar calls.  I think this is a fingerpointing 
> > thing, since our other email is not having problems from the computer.
> > It is the same account on the computer as the BN.
> > 
> > Any ideas?
> > 
> > Thanks.
> > 
> > Warm Regards,
> > 
> > Fred
> > 
> > -----Original Message-----
> > From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On 
> > Behalf Of Alan Wheeler
> > Sent: Monday, March 12, 2012 8:46 PM
> > To: 'NFB in Computer Science Mailing List'
> > Subject: [nfbcs] KNFB reader mobile problem.
> > 
> > Hi everyone,
> > Not long ago I obtained a KNFB reader mobile. I have a big problem 
> > with
> it.
> > When I try to have it read boxes for things like k-cups, mac and 
> > cheese, or frozen products in boxes, it keeps saying "significant 
> > glare detected" no matter what level of light I use. Is it that 
> > these boxes are too colorful/graphically rich for the camera/software to
handle?
> Any tghoughts?
> > 
> > Sincerely,
> > 
> > Alan
> > 
> > "The kind of work God usually calls you to is the kind of work that 
> > you need most to do and that the world most needs to have done.The 
> > place God calls you to is the place where your deep gladness and the 
> > world's  deep hunger meet."
> > - Frederick Buechner's definition of "vocation" in his little book 
> > "Wishful Thinking"
> > Psalms 33:3 Psalms 150:5
> > 
> > 
> > Alan Wheeler
> > Lincoln, Nebraska
> > awheeler65 at windstream.net
> > http://twitter.com/#!/Country_Storm
> > 
> > _______________________________________________
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