[nfbcs] Amazon cloudplayer

[Nancy Coffman]

Mike, you remind me of me!  I so often find it easier to just use a low-tech
alternative.  Speaking of clouds, have you had any rain lately?

Nancy Coffman

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Mike Freeman
Sent: Saturday, September 01, 2012 11:15 AM
To: 'NFB in Computer Science Mailing List'
Subject: Re: [nfbcs] Amazon cloudplayer

Easy solution: buy CD's.

Mike


-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Tracy Carcione
Sent: Saturday, September 01, 2012 8:57 AM
To: nfbcs at nfbnet.org
Subject: [nfbcs] Amazon cloudplayer

I've been buying MP3's from Amazon for years, but recently some bright bulb
decided all their MP3 purchases have to go through their cloudplayer, and
now I can't get my music.  Has anyone had success with downloading from
Amazon's cloudplayer to a PC?
I go to the cloudplayer, check the songs I want, hit download, and my PC
makes the gadook noise that means it's getting ready to download, but then
it doesn't ask me if I want to open or save the file, and it doesn't
download anything.  Amazon's MP3 support said to check if pop-ups are being
blocked, and they're not.
I tried it on 2 different computers, with Firefox and IE8, and got the same
result both places.
I spent hours on the phone with MP3 support, but they were basically
clueless.  And I kept telling them I'm blind and using a screen reader, in
case that's part of the problem, and they'd say OK, then say "Look for the
square button.  Look for the yellow bar."  So "I'm blind" obviously went in
one ear and out the other.

It's very frustrating.  Guess I'll have to find somewhere else to buy music,
unless someone here knows what to do.
Oh, and I tried the Amazon accessible site, but it says I can't even buy
MP3's through there, because it doesn't support my device.
TIA.
Tracy



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