[nfbcs] Comcast

[Steve Jacobson]

Nicole,

I probably should have known that you would have already analyzed the problem with this site.  <smile>  I worked on the audio 
recording of the NFBCS meeting in Orlando last July so I went back and reviewed Tom's comments.  He stated that the Bill Pay site 
was not yet accessible and that they were working on that.  He was not able to give a time frame on the resolution of the problem, 
though, but they appear to be aware of the problem.  Several members of the audience joked that they could pay their bill untill 
this issue was fixed.  Although I reviewed the audio quickly, I did not hear an email address given.  If others on this list who 
attended the meeting remember differently, please let us know.

Best regards,

Steve Jacobson

On Wed, 11 Sep 2013 20:55:56 -0700, Nicole Torcolini wrote:

>You are correct about the Google pages, but this is different. On the
>Comcast page, they just decorated a normal HTML element with CSS and slapped
>some kind of event listener on it, but neither of these have any meaning to
>screen readers. They did not add an ARIA role or give it a tabIndex. 

>-----Original Message-----
>From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Steve Jacobson
>Sent: Wednesday, September 11, 2013 6:39 AM
>To: NFB in Computer Science Mailing List
>Subject: Re: [nfbcs] Comcast

>Have you guys tried navigating the page with the Virtual cursor off?  There
>are getting to be more and more controls on web pages that behave somewhat
>normally with the Window-Eyes Browse Mode or the JFW Virtual Cursor turned
>off.  Screen readers are going to have to handle this better soon.  I have
>even noticed that some of the controls on certain Google web pages sort of
>come to life if the screen reader's intervention is reduced, but never quite
>enough to make everything work really well that way, either.  And of course,
>they could well be controls that only respond to mouse clicks.  I simply
>find it harder to be sure I understanding what is really happening on some
>of these pages.

>We did have a representative of Comcast at our NFBCS meeting last July, Tom
>Wlodkowski, Vice President, Comcast Accessibility, and it does sound as
>though Comcast is trying to do something in a number of areas regarding
>accessibility.  This would seem like the kind of thing that could be
>addressed fairly easily.

>Best regards,

>Steve Jacobson

>On Tue, 10 Sep 2013 19:25:13 -0700, Nicole Torcolini wrote:

>>Yes, and this is what bothers me as they also are not reachable via 
>>tab. I almost completely screwed up a payment once because of this.

>>-----Original Message-----
>>From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Kevin 
>>Fjelsted
>>Sent: Saturday, September 07, 2013 4:01 PM
>>To: NFB in Computer Science Mailing List
>>Subject: Re: [nfbcs] Comcast

>>I find the payment page accessible However, one must click on the 
>>options even though they are not actually identified as links.
>>-Kevin

>>On Sep 7, 2013, at 5:14 PM, "Nicole Torcolini" 
>><ntorcolini at wavecable.com>
>>wrote:

>>> Do you find their payment page inaccessible? 
>>> 
>>> -----Original Message-----
>>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Kevin 
>>> Fjelsted
>>> Sent: Saturday, September 07, 2013 2:35 PM
>>> To: NFB in Computer Science Mailing List
>>> Cc: NFB in Computer Science Mailing List
>>> Subject: Re: [nfbcs] Comcast
>>> 
>>> Yes. Wat's up?
>>> 
>>> On Sep 7, 2013, at 4:04 PM, "Nicole Torcolini" 
>>> <ntorcolini at wavecable.com>
>>> wrote:
>>> 
>>>> Is there anyone on the list who has Comcast and uses the online payment?
>>>> 
>>>> Nicole
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