[nfbcs] Comcast

Nicole Torcolini ntorcolini at wavecable.com
Thu Sep 12 03:55:56 UTC 2013


You are correct about the Google pages, but this is different. On the
Comcast page, they just decorated a normal HTML element with CSS and slapped
some kind of event listener on it, but neither of these have any meaning to
screen readers. They did not add an ARIA role or give it a tabIndex. 

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Steve Jacobson
Sent: Wednesday, September 11, 2013 6:39 AM
To: NFB in Computer Science Mailing List
Subject: Re: [nfbcs] Comcast

Have you guys tried navigating the page with the Virtual cursor off?  There
are getting to be more and more controls on web pages that behave somewhat
normally with the Window-Eyes Browse Mode or the JFW Virtual Cursor turned
off.  Screen readers are going to have to handle this better soon.  I have
even noticed that some of the controls on certain Google web pages sort of
come to life if the screen reader's intervention is reduced, but never quite
enough to make everything work really well that way, either.  And of course,
they could well be controls that only respond to mouse clicks.  I simply
find it harder to be sure I understanding what is really happening on some
of these pages.

We did have a representative of Comcast at our NFBCS meeting last July, Tom
Wlodkowski, Vice President, Comcast Accessibility, and it does sound as
though Comcast is trying to do something in a number of areas regarding
accessibility.  This would seem like the kind of thing that could be
addressed fairly easily.

Best regards,

Steve Jacobson

On Tue, 10 Sep 2013 19:25:13 -0700, Nicole Torcolini wrote:

>Yes, and this is what bothers me as they also are not reachable via 
>tab. I almost completely screwed up a payment once because of this.

>-----Original Message-----
>From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Kevin 
>Fjelsted
>Sent: Saturday, September 07, 2013 4:01 PM
>To: NFB in Computer Science Mailing List
>Subject: Re: [nfbcs] Comcast

>I find the payment page accessible However, one must click on the 
>options even though they are not actually identified as links.
>-Kevin

>On Sep 7, 2013, at 5:14 PM, "Nicole Torcolini" 
><ntorcolini at wavecable.com>
>wrote:

>> Do you find their payment page inaccessible? 
>> 
>> -----Original Message-----
>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Kevin 
>> Fjelsted
>> Sent: Saturday, September 07, 2013 2:35 PM
>> To: NFB in Computer Science Mailing List
>> Cc: NFB in Computer Science Mailing List
>> Subject: Re: [nfbcs] Comcast
>> 
>> Yes. Wat's up?
>> 
>> On Sep 7, 2013, at 4:04 PM, "Nicole Torcolini" 
>> <ntorcolini at wavecable.com>
>> wrote:
>> 
>>> Is there anyone on the list who has Comcast and uses the online payment?
>>> 
>>> Nicole
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