[nfbcs] Kindle Fire and BrailleBack

[Nancy Coffman]

At the presentation Amazon gave during convention, it sounded like braille axis is in its infancy. Keep contacting them, and encourage others to contact them also. It is important, especially for something that specializes in reading.

Sent from my iPhone

> On Aug 16, 2016, at 1:11 PM, Dan Tevelde via nfbcs <nfbcs at nfbnet.org> wrote:
> 
> I recently received a Kindle Fire for Christmas.  Amazon customer service indicated that I could use it with a Braille display by installing BrailleBack from the Amazon App Store.  I did this and my Braille Sense u2 Mini and the device paired immediately.  I was not able to get BrailleBack to correctly display text when I was navigating the Kindle, or trying to read a book.
> Over the past few months I have contacted both Amazon and Google for help.  Amazon said that there are known issues with their version of BrailleBack and were working on a solution.  I didn't hear from them again so I contacted them last week.  They told me to try changing the Kindle so it could load BrailleBack directly from the Google play store.  I did this and BrailleBack is still not working very well.  Some commands issued from the Braille display don't work at all.  I consulted the BrailleBack manual on the Google website to verify the keyboard commands.  I also enabled the Braille keyboard in hardware settings on the Kindle.
> I can't seem to find anyone who really understands the situation.  If any of you could help, I would appreciate it.
> 
> Thanks,
> Dan
> 
> Sent from my iPhone
> 
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