[nfbcs] strange JAWS error

[Steve Jacobson]

Curtis and Elizabeth,

I have had a number of strange occurrences with JAWS 2019 that seem to be
related to not making the right connections to the operating system
including momentary authorization errors.  Elizabeth, one thing that helped
some of my problems was to close JAWS and then run it as administrator and
uncheck and recheck the start JAWS at LOGON prompt.  You can select the
desktop icon for JAWS and then press the applications key and arrow down to
run as administrator.  I have had cases where the Run JAWS at LOGON options
just id not take but there was no error from JAWS at all.

This may cause you to hear JAWS at Sign In, and might allow the connections
to be made to get the touch screen working all right but it is no guarantee.

Best regards,

Steve Jacobson
  
-----Original Message-----
From: nfbcs <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via nfbcs
Sent: Friday, April 5, 2019 7:44 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: Re: [nfbcs] strange JAWS error

Greetings:

I'm afraid this does require a call to Vispero Tech Support. I know this
will take some time to resolve. Sorry.

I will bet they will tell you to run a JAWS repair. I am also assuming that
when JAWS was installed, the installation occurred under an ID with
administrative status.

Best,

Curtis Chong


On Apr 4, 2019, at 11:16 PM, Elizabeth Campbell via nfbcs <nfbcs at nfbnet.org>
wrote:

Hi everyone
I have a new laptop running Windows 10 and Jaws2019. All seemed to be
working fine until recently when I keep getting a strange message from JAWS
when the computer starts up. The message says, a Jaws error has occurred
and the touch input may not be working properly. Please restart Jaws. If
the problem persists, call Freedom Scientific.
I also used to get the sign in prompt from Jaws,but I don't get that
anymore.
Suggestions are welcome
Thanks in advance.

-- 
Elizabeth Campbell
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