[nfbcs] Odd computer situation

Sun Apr 14 21:43:41 UTC 2019

Hey Jim,

Yes, Mr. Jacobson may be right on this. The first time I inserted headphones on my home computer as soon as I used them the first time I purchased that computer, windows asked me which device I plugged in, either mic or headphone. then, it was an accessible choice dialog. I'm not sure if things changed or whether focus is not within the window when you plugged in the earpiece or for our students at the training center we at are at. 
I'm not sure you are aware of JAWS OCR which you can capture the screen on it. It may not be whole accurate but it works most of the time especially when hunting for something that you know should be there and can't be focused with an ALT+Tab. 
The other option is if your Surface tablet is a touch screen, most probably it is, you can just touch the screen and JAWS will tell you what it is under your finger as you explore much like iOS. Some laptops and even desktops have touch capabilities also. ... many options up here. Just my $0.02 

“Positive thinking leads to a positive attitude which leads to positive actions which lead to positive outcomes.”
— ME

> On Apr 13, 2019, at 11:52 AM, Steve Jacobson via nfbcs <nfbcs at nfbnet.org> wrote:
> 
> Jim,
> 
> The frustration I have is that this can work differently with different computers.  There is some possibility that when you plug in your headphones that a dialog is coming up asking you to choose the device you plugged in.  In one case, I get a nice list of devices and "Headphones" is checked.  I press OK and the audio switches to headphones.  In another case, I get a somewhat inaccessible screen and I have to hunt for Headphones, but once I make the choice, the system seems to remember from then on, fortunately.  It is possible, though, that focus is not being moved to the appropriate window.
> 
> In systems like these, one has to be careful when in the sounds dialogs.  For example, if you have headphones plugged in and you go into the sounds dialog and you see choices for "output" devices, arrowing down to "speakers" will cause sound to be routed to your speakers even if your headphones are still plugged in.  I wonder if in your case the volume control dialog is open and if touching the display is changing your output device.  
> 
> As is the case with other device drivers, a Windows Update can update a driver and that driver may change how this is handled.  Therefore, it is not uncommon for one's computer to change behavior.  It is certainly possible that a Windows Update made this work differently.  Still, there might be a reason this is happening to you.  
> 
> Particularly if you can't determine what is happening, Curtis's suggestion that you contact the Disability Answer Desk is a very good suggestion because it will help them be aware of this problem and maybe contribute to its correction.
> 
> Best regards,
> 
> Steve Jacobson
> 
> 
> -----Original Message-----
> From: nfbcs <nfbcs-bounces at nfbnet.org> On Behalf Of Nicole Torcolini via nfbcs
> Sent: Saturday, April 13, 2019 12:28 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>; 'Curtis Chong' <chong.curtis at gmail.com>
> Cc: Nicole Torcolini <ntorcolini at wavecable.com>
> Subject: Re: [nfbcs] Odd computer situation
> 
>    Unfortunately, I do not have an answer, but I can tell you that the Windows 10 laptop that I use at work does this. What I find works is plugging in the headphones before starting the laptop and then not unplugging them, no matter what. I know that this is not an optimum solution, but I hope that it helps until you are able to figure out a complete solution.
> 
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Jim Portillo via nfbcs
> Sent: Saturday, April 13, 2019 10:10 AM
> To: Curtis Chong
> Cc: Jim Portillo; NFB in Computer Science Mailing List
> Subject: Re: [nfbcs] Odd computer situation
> 
> Thanks, Curtis.
> 
> I just find it very odd that it was working perfectly and then it suddenly went back to speaker mode. I will do as you suggested.
> 
> Sent from my iPhone 7!
> 
>> On Apr 13, 2019, at 9:54 AM, Curtis Chong <chong.curtis at gmail.com> wrote:
>> 
>> Jim:
>> 
>> I urge you to call the Microsoft Disability Answer Desk. Also, check your audio settings, It is sometimes the case that there is a separate audio for earbuds which you might have to switch to manually.
>> 
>> Cordially,
>> 
>> Curtis Chong
>> 
>> -----Original Message-----
>> From: nfbcs <nfbcs-bounces at nfbnet.org> On Behalf Of Jim Portillo via nfbcs
>> Sent: Saturday, April 13, 2019 10:44 AM
>> Cc: Jim Portillo <portillo.jim at gmail.com>
>> Subject: [nfbcs] Odd computer situation
>> 
>> Good morning,
>> 
>> While I realize this doesn’t necessarily have to do with blindness, it is still a weird computer issue, so I thought I’d ask about it.
>> 
>> I recently obtained a MicroSoft Surface Go, which I love and am using more than my usual laptop.  However, this morning, I was using it with ear buds, and all of a sudden, I was no longer hearing JAWS through my ear buds but rather it was back through the speaker.  Obviously, it was more than JAWS...It was the audio that was no longer coming through the buds.  I shut down and unplugged the buds, plugged them back in and turned the tablet on again, and it was the same deal where the audio was coming through the speaker as if the ear buds weren’t plugged in.  
>> I should just get a bluetooth ear piece for it, but until then, why do you guys think this might be happening?
>> I’ve seen something very similar with another laptop, but after a while, the audio came back to the ear buds, or at least, the computer recognized that the ear buds were plugged in.
>> I hope this happens with this little tablet.  I sure do like it and like how well it works for me.
>> Any ideas or suggestions would be super!
>> Thanks.
>> Jim
>> 
>> 
>> Sent from my iPhone 7!
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