[nfbcs] Accessibility of Salesforce admin and developer functionality

[Doug Lee]

I would add a couple points:

Salesforce itself is pretty accessible as far as I know. Packages are built and used on top of it sometimes though, and these can have their own accessibility issues. FinancialForce is an example. If I understand correctly,
there is also a package called PSA that can be stacked on top of Salesforce/FinancialForce; and that one, if not FinancialForce itself, seems to have had some accessibility issues.

I have not used the web interfaces for developers, though I have done some work with the Salesforce API via command line methods.

On Wed, May 01, 2019 at 11:38:05AM -0500, NFBCS mailing list wrote:
Hi,
I have taken the Salesforce Lightning Admin intro course recently, and
have some other resoruces.  However, I have not used it day to day
yet.

Overall unless you add some kind of third party integration or custom
coding that breaks things, it should largely be accessible both from
an end user perspective as well as the perspective of a Salesfroce
admin.

There are several blindess agencies that run Salesforce for a good bit
of their operations including the San Francisco Lighthouse, Bookshare,
BOSMA, Perkins School, etc. and likely more.

I would be happy to try to help you with the information I have.

Salesforce has a classic and a lightning version, the lightning being
newer.  All development, including realting to accessibility, is being
done in lightning.

Salesforce also has an accessibility team including some blind
employee(s) namely Adam Rodenbeck.

Best,
Mika Pyyhkala

On 5/1/19, Ryan Stevens via nfbcs <nfbcs at nfbnet.org> wrote:
> Hello,
>
>
>
> Is anybody on this list either an admin or developer for Salesforce? If so,
> what do you feel is the overall accessibility level? What hang-ups should I
> worry about, and what work arounds help improve its usage. I am a JAWS 2019
> user on Windows 10, but I'm also curious about other screen readers or text
> enlargement.
>
>
>
> Thanks,
>
> Ryan Stevens
>
>
>
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-- 
Doug Lee                 dgl at dlee.org                http://www.dlee.org
Level Access             doug.lee at LevelAccess.com    http://www.LevelAccess.com
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