[NFBCS] has anyone taken the EC Counsil certified network Defender certification?

[Chris Nestrud]

Amelia,

The page at https://www.eccouncil.org/contact-us/ suggests an email
address of support at eccouncil.org and a phone number of
+1 (833) 675-1925.

Best of luck.

Chris

On Thu, Oct 02, 2025 at 01:42:06PM -0500, Amelia Pellicciotti via NFBCS wrote:
> Hello all,
> 
> My college institution utilizes the EC Counsil curriculum to teach their
> certified network Defender Certification.
> 
> I cannot complete my course labs at present, because the browser has the
> virtual machines imbedded in an image that sighted students would click on
> to interact with live operating systems. I know that underpinning this setup
> is Hyper V virtualization. So, setting up a remote desktop or ssh connection
> for myself and the other blind student should be fairly easy and
> straightforward. 
> 
> Further, there are also problems with the pdf of the textbook. We use the
> Vital Source textbook app to access the course content, but the version of
> the book that was uploaded into their software is a scanned image, thus when
> I arrow through the reading pane, jaws and NVDA say blank, blank, blank. I
> might have otherwise tried to OCR the images of the book, but it is 4400
> pages!
> 
> The problem is that I have been siloed and shut out of any communications
> with the publisher, ECCounsil. ECCounsil lists an email address of
> support at eccounsil.com <mailto:support at eccounsil.com>  as their support
> ticket email address. However, every time I contact this address my email
> bounces. It would appear that this domain is not accessible to the public
> facing internet, or it no longer exists. Yes, I am working with a department
> head at my university. When I have brought up these concerns, she explained
> to me that they want to work on making the PDF of the textbook accessible
> first. Meanwhile, my instructors have already assigned 8 labs. 
> 
> We tried looking for the Certified Network defender 3rd edition on Amazon
> Kindle, but it is not available there, on bard, with Learning Ally, or with
> Bookshare. 
> 
> This decision to solely work on the pdf was made without my consent, and I
> do not see how this precludes  different departments from working on both
> things at the same time. I work at the SOC at my university, and have VPN
> access, so I also suggested being permitted to     build my own virtual
> machines on the school servers. This idea was likewise nixed, because there
> are specific files and scenarios needed for each attacker/victim simulation.
> 
> 
> I am searching desperately for anyone in the computer science Division that
> has gone through EC Counsil certifications before, and provide us some
> guidance on how you studied and practiced the material. I was also told that
> we do not have the option of hosting their VDI files on our servers, because
> that could be a violation of the contract with ECCounsil.
> 
> I am very much hoping for any guidance and advice that you can give. Please,
> no doom and gloom about how horrible accessibility is for blind people in
> the IT space.
> 
> I am looking for solutions, not to waste the thread by complaining. Please
> reply only if you have suggestions when dealing with something similar. 
> 
> Could advocating with the NFB be the solution? I have to continue at my
> current university, at least for the time being because my working as a paid
> intern is contingent upon my being registered for classes, irrespective of
> the subject. I had considered unenrolling from the tech courses to instead
> focus on something else, such as my needed core science courses. However, I
> feel that response will only result in kicking the can down the road, and
> not giving EC Counsil  an incentive to push forward with this.
> 
> Best Regards, Amelia
> 

> _______________________________________________
> NFBCS mailing list
> NFBCS at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
> To unsubscribe, change your list options or get your account info for NFBCS:
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/ccn%40chrisnestrud.com