[Nfbf-l] Delta Airlines

[Mark Tardif]

Sherri,

Remember our conversation earlier?  Just don't eat any needles from Needle 
Air Lines.  Fix your own sandwitches for you and Rhet.

Mark Tardif
Welcome to my planet
----- Original Message ----- 
From: "Sherri" <flmom2006 at gmail.com>
To: "NFB of Florida Internet Mailing List" <nfbf-l at nfbnet.org>
Sent: Wednesday, August 01, 2012 1:45 PM
Subject: Re: [Nfbf-l] Delta Airlines


> Tom, thanks so much for this info. Turns out my son Rhett and I are flying
> Delta to and from Seattle beginning tomorrow to see my daughter Robin. 
> This
> information is most useful and I will write it down. Glad at least some of
> your issues were resolved.
> ----- Original Message ----- 
> From: Tom Bellone
> To: NFB of Florida Internet Mailing List
> Sent: Wednesday, August 01, 2012 10:28 AM
> Subject: [Nfbf-l] Delta Airlines
>
>
> Good Morning everyone. Kathy Davis and I spent several hours recently 
> trying
> to resolve some travel related issues with Delta Airlines. Needless to 
> say,
> this experience is not for the faint of heart. It seems that we got
> different information from each person we spoke with at Delta. Our issues
> were simple(or so we thought). We were trying to do two things----1. 
> Cancel
> existing reservations for use at a future date with no penalty, and 2. 
> Make
> reservations for a sighted person(yours truly) to transport Kathy's 
> retiring
> dog Davey to Michigan where he will begin his retirement. I won't bore you
> with all the details, but trust me it was not an easy task.
> My purpose in writing is to share some Delta contact information (which 
> they
> treat like a matter of national security) with you should you have a need
> for it in the future. So here it is--------
> Delta Airlines Corporate Customer Care
> PO Box 20980
> Dept. 980
> Atlanta, Ga. 30320
> 404-773-0305
> We also came across the number for their Disability Assistance Department
> which some folks at Delta claimed didn't exist----404-209-3434.
> I hope this information is helpful.
> In closing I can tell you we succeeded with our first issue(a credit 
> voucher
> for future travel) and failed with our second(transporting the dog). Lucky
> for us, Air Tran was more than happy to allow Davey and me to buy a ticket
> and fly to Michigan.
> Hopes this helps anyone who might need it.
>
> Tom Bellone
> Daytona Beach Chapter
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