[Nfbf-l] Inaccessible website for assessments for job hiring.

Bill Outman woutman at earthlink.net
Wed Aug 23 14:25:27 UTC 2017


I hear you on that one.  

One problem with Spectrum, the branding for Charter Communications, is the
way they have approached accessibility, as somewhat of an afterthought.
There were provisions in the CVAA that took effect at the end of last year
mandating that cable and satellite providers have a plan for implementing
accessibility of their equipment and services.  Spectrum, a. k. a. Charter,
waited until the last moment to roll out its plan.  There are also problems
with the hodgepodge of technology in different parts of the company
inherited from their mergers and acquisitions that may take a couple years
to integrate.  

I've been retticient to even contact tham about accessibility of audio
description, as their solution here is a clunky laptop with screen reader
solution, as I understand it, and I'm concerned their technicians might not
even be totally familiar with what they have on offer.  

Bill Outman 



-----Original Message-----
From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of Camille Tate
via Nfbf-l
Sent: Tuesday, August 22, 2017 10:40 PM
To: 'Matt Roberts'; 'NFB of Florida Internet Mailing List'
Cc: Camille Tate; 'Jeanette Torres'
Subject: Re: [Nfbf-l] Inaccessible website for assessments for job hiring.

We must push our government to finally implement web accessibility. It's
going to be the only way to make other entities that use the internet to do
commerce, employment and entertainment to take notice and be put on notice
that accessibility for the blind is going to be the standard of the future. 

Sincerely,
Camille Tate 

President, Melbourne Space Coast Chapter, National Federation of the Blind,
FL 

Board of Directors, National Federation of the Blind, FL 

Phone: 321 372 4899
Email: Yankiecat1999 at cfl.rr.com 

-----Original Message-----
From: Matt Roberts [mailto:n9gmr at me.com]
Sent: Tuesday, August 22, 2017 12:26 PM
To: NFB of Florida Internet Mailing List <nfbf-l at nfbnet.org>
Cc: Camille Tate <Yankiecat1999 at cfl.rr.com>; Jeanette Torres
<jtorres3263 at gmail.com>
Subject: Re: [Nfbf-l] Inaccessible website for assessments for job hiring.

Contacting Spectrum is a waste of time. I tried to apply for a job with them
one time and their assessment was in accessible. Spectrum is never going to
make their stuff accessible to us. I don't understand  with a company with
an accessibility track record like this, why the Federation chose to allow
them to sponsor the convention this year. It makes no sense!

Matt Roberts

n9gmr at me.com

Sent from my iPhone

> On Aug 22, 2017, at 9:05 AM, Camille Tate via Nfbf-l 
> <nfbf-l at nfbnet.org>
wrote:
> 
> Jeanette: 
> 
> Have you tried calling Spectrum yet? I haven't tried to get a job 
> there, but I do know the tv app is also inaccessible. That problem has 
> not yet been resolved either. Perhaps we can gather more of us who 
> have accessibility issues with them. This is an on-going issue with 
> many companies, whether it is the applications for employment or using
their website/app fully.
> 
> Please let me know if you can't get anywhere by talking to them. 
> 
> Sincerely,
> Camille Tate
> 
> President, Melbourne Space Coast Chapter, National Federation of the 
> Blind, FL
> 
> Board of Directors, National Federation of the Blind, FL
> 
> Phone: 321 372 4899
> 
> Email: Yankiecat1999 at cfl.rr.com
> 
> -----Original Message-----
> From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of Jeanette 
> Torres via Nfbf-l
> Sent: Tuesday, August 22, 2017 12:10 AM
> To: 'NFB of Florida Tampa Chapter List' <nfbf-tampa at nfbnet.org>; 
> Nfbf-l at nfbnet.org
> Cc: Jeanette Torres <jtorres3263 at gmail.com>
> Subject: [Nfbf-l] Inaccessible website for assessments for job hiring.
> 
> I have been trying for several hours to take two assessments on 
> https://assess.shlonline.com but have failed both assessments do to 
> flash not being accessible which means Spectrum will not hire me.
> Thank you https://assess.shlonline.com for making me lose a job. I've 
> already contacted the web site and I'm waiting for a response.
> Jeanette Torres
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