[Nfbf-l] Fwd: Can't Change My Number [Lyft] Re: Follow-up from Lyft Support

[Miranda Kilby]

Another suggestion would be to go to either Office Depot or Staples and have them scan it in and keep it as a file for your records.

-- 
Miranda b. Kilby
Ph: (352)942-0417

> On Nov 30, 2017, at 4:16 PM, Matt Roberts via Nfbf-l <nfbf-l at nfbnet.org> wrote:
> 
> I do not have a scanner for my computer anymore. I had one at one time, but it no longer works. I also don’t have OpenBook. The only software I have is KNFBReader on my phone, and I don’t trust that.
> 
> Matt Roberts
> Phone: 386-304-0388
> n9gmr at me.com
> 
> Sent from my iPhone
> 
>> On Nov 30, 2017, at 2:57 PM, Marion Gwizdala via Nfbf-l <nfbf-l at nfbnet.org> wrote:
>> 
>> Matt,
>> 
>>   Do you have Open Book or another OCR software? If you have Opoen Book, if you put your i.d. on the scanner bed and scan it, you will be able to tell which side is facing and its orientation. Once this has been done, you can switch the "Acquire" option to "Scan an image", then save it as a jpeg. This is the best format for email, since it is a fairly small file size. If you need some help with this, I would be happy to walk you through it. Just let me know.
>> 
>> Peace!
>> Marion
>> 
>> 
>> -----Original Message-----
>> From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of Matt Roberts via Nfbf-l
>> Sent: Wednesday, November 29, 2017 12:41 PM
>> To: NFB of Florida Internet Mailing List
>> Cc: Matt Roberts
>> Subject: Re: [Nfbf-l] Fwd: Can't Change My Number [Lyft] Re: Follow-up from Lyft Support
>> 
>> 
>>> On Nov 29, 2017, at 11:59 AM, Marion Gwizdala via Nfbf-l <nfbf-l at nfbnet.org> wrote:
>>> 
>>>   I'm not sure what the issue is about submitting your photo i.d. and why being blind is an impediment in doing so. I have a scanned version of my i.d. and, if a company needs it to verify my identity, such as a bank or other company, I simply either send it as an attachment to an email or print it out and fax it to them. If this is required of sighted folks to change their account information, why should we ask for preferential treatment?
>>> 
>> Sighted help is required to create such document.  I don’t have this kind of help available right now.
>> I’m not comfortable just scanning something and sending it and hope it worked.  I need someone with eyes to verify the ID was scanned properly.
>> Lyft did not require me to submit photo ID when I signed up for the service originally.  NO other company has ever required me to submit photo ID when changing information.
>> 
>> Matt Roberts
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