[nfbwatlk] FW: Meeting to discuss C-TRAN's new NEXT RIDE phone scheduling system

Doug Trimble Doug.Trimble at wssb.wa.gov
Wed May 11 15:08:38 UTC 2011

FYI, C-tran meeting




From: Walt Gordon [mailto:WaltG at c-tran.org] 
Sent: Tuesday, May 10, 2011 3:43 PM
To: "Robert Sellers" <robertsellers500 at comcast.net>; Joan Delzer;
dtrimble at mines-family.net; Doug Trimble; DSB - Dan Arnold
Cc: Jim Quintana; Beth O'Kelly; Ronda Peck; Bob McMahan
Subject: Meeting to discuss C-TRAN's new NEXT RIDE phone scheduling
Importance: High


As you know, C-TRAN will roll out a fixed route IVR (Interactive Voice
Response) system later this Spring. The system will tell customers when
their bus will arrive at any given fixed route bus stop. All the person
needs to do is input the four digit stop id number and real time
information is relayed to the caller. 


I'd like to gather you folks and any other advocates for people with
visual disabilities to discuss how to reach out the community. How
should we  accommodate visually impaired customers so they can use the
system. What do we need to do to make the system work for people with
visual disabilities?  


Please e-mail me if any of the following dates would work for you:

*         Friday, May 13, 2:00 p.m. to 3:00 p.m. here at C-TRAN

*         Monday, May 16, 12:00 p.m. to 1:00 p.m. here at C-TRAN

*         Monday, May 16, 4:00 p.m. to 5:00 p.m. here at C-TRAN

*         Friday, May 20, 3:00 p.m. to 4:00 p.m. here at C-TRAN



Walt Gordon

Passenger Service Manager



waltg at c-tran.org


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