[NJAGDU] Another probable dog refusal from a ride share company

[Patricia Ebel]

Hi Rick, did you ever hear back anything from the last time you were refused the ride?  I feel that our voices are not being heard, when I was refused with Shelby in October I made complaints with Lyft, Valerie from the rideshare program within the NFB and I also contacted D R N J. I have heard back nothing and I am hitting brick walls which ever way I turn and I really do not wanna spend the money for in attorney when supposedly we have this backing from the national Federation of the blind. I am still doing research and I’m waiting to speak with Valerie since my issue she told me that attorneys will be contacting me but it’s been since October 21 and I haven’t heard anything yet please keep us updated   

Trisha

Sent from my iPhone

> On Jan 4, 2020, at 10:21 PM, Richard Fox via NJAGDU <njagdu at nfbnet.org> wrote:
> 
> 
> Hello listers,
> My wife Debbie and I summoned an Uber car this afternoon. We were sanding in front of Dick’s Sporting Goods on Willowbrook Avenue in the Wayne town Center. I contacted the driver by phone, because his pickup location was probably the main mall address, instead of Dick’s. We spoke in friendly terms. I let him know exactly where we were, told him we were blind and that my wife had a white cane. I didn’t mention my Seeing Eye dog. He confirmed that he understood our location and would be there in a couple of minutes. Well, in a couple of minutes, he canceled the ride without explanation.
>  
> I have filled out NFB’s RideShare form, and have filed a complaint with Uber. I’ll let you know what happens.
> Rick fox
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