[blindLaw] Do any of you use ZoomText or fusion?

[Teresita Rios]

I often get blue screens and lose some of what I was working on.
Sometimes I exit ZoomText and restart it, but just two nights ago I was
working on a mini note for a competition and it stopped working three times
during the night, and crashed or a blue screen appeared right before I
wanted to turn my materials in. Do you think it is my Dell?
Is there anything I can do?
I take timed final exams and in all of them it just blue screened, and I
had to force restart it.
I lost half of legislation and regulation. The good thing is that I save as
soon as I finish a paragraph so for the others I lost time and not much
material.
Do you think that i also becaus I have a lot of Word docs opened at the
same time?

On Thu, Jun 10, 2021 at 3:27 PM Sanho Steele-Louchart via BlindLaw <
blindlaw at nfbnet.org> wrote:

> Teresita,
>
> What do you mean by crashing? The more specific, the better. I may
> have had similar issues. In my case, it appears to be JAWS and NVDA
> being incompatible with the graphics drivers on my Dell laptops. The
> more I read, the more JAWS and NVDA lag, until they finally crash and
> take the Windows environment with them. The problem happens with two
> different machines with the same drivers and operating system, and it
> only started happening after a Windows update sometime last year. The
> only solution for me has been to restart my screen-reader before it
> crashes.
>
> Warmth,
> Sanho
>
> On 6/10/21, Teresita Rios via BlindLaw <blindlaw at nfbnet.org> wrote:
> > Hello Friends.
> > This past year my computer started crashing a lot and acting glitchy.
> > finals were horrible. Have any of you had this constant crashing problem
> > with ZoomText and Fusion? Who did you contact? Because at school they say
> > my computer has the IO and hardware to handle it. so we are lost.
> >
> > Thank you!
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