[Blindmath] technology frustration with my mathlab.com

Sabra Ewing sabra1023 at gmail.com
Thu Feb 12 01:38:13 UTC 2015


Maybe I am wrong, but that sounds like something they would say to pacify you. It doesn't sound like doing that would work. I think that your best bet would be to either get the math department to transfer you to a class that doesn't use my math lab, which they should do considering the circumstances or work something out with your professor to do different assignments or get a reader.

Sabra Ewing

> On Feb 11, 2015, at 6:50 PM, Brett Boyer via Blindmath <blindmath at nfbnet.org> wrote:
> 
> Hi. Is anyone out here using my mathlab.com also known as Pearson Education?
> 
> They keep saying how accessible they are, and I have been struggling with
> these people for over a year. My school uses this site a lot and I have
> actually gotten some very useful things out of it. It is a nice interactive
> exercise area that will help you break down problems, or show you how to
> break down a similar problem.
> 
> However, the last time I spoke to one of their "disability team members" I
> was told that mathlab will only work with JFW 15, and that I need to use IE
> 9 or earlier. This seems almost impossible in this day and age to have such
> old technology.
> 
> Has anyone worked with these people before? Are they completely nuts? Or am
> I completely nuts?
> 
> I have even tried using the enterprise mode for IE, that someone on here was
> talking about a few weeks ago, only to find out that I have to have windows
> 8.1 Enterprise; instead of my 8.1 home premium version.
> 
> I also don't have a cool thousand dollars for jaws.
> 
> Ready to pull my hair out!
> 
> Thanks in advance for any suggestions
> 
> bb
> 
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