[Blindtlk] Thought you all might find thisinteresting-AirTranfined $500K for disability violations

Tue Aug 31 16:46:38 UTC 2010

Steve,

While I can't say that what you describe never happens, and also that you shouldn't handle this as you feel most comfortable, one must ask additional 
questions if they are really going to paint a complete picture.  In all fairness who fills in for the flight crew member when they are showing you your seat?  
Who is inconvenienced when the flight crew member must walk against the traffic to move from your seat back to the front of the plane.  I don't fly a lot, but 
I don't ever remember a time when I didn't have to wait for the people in front of me to get their bags put away before I could get to my seat, and they have 
generally all been sighted.  We certainly need to think of how our actions impact others, but we also have to keep them in perspective.

Best regards,

Steve Jacobson

On Tue, 31 Aug 2010 10:21:32 -0400, Steve P. Deeley wrote:

>I have observed blind individuals who refused assistance from the flight 
>crew when boarding and they held everyone else up while fumbling around. 
>This is a real issue that blind individuals should take into consideration. 
>I have vision, however, I always allow a member of the flight crew to assist 
>me in locating my seat quickly.  If you are a frequent business flier, then 
>you know time is money!!
>Steve
>----- Original Message ----- 
>From: "Graves, Diane" <dgraves at icrc.IN.gov>
>To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
>Sent: Tuesday, August 31, 2010 10:03 AM
>Subject: Re: [Blindtlk] Thought you all might find 
>thisinteresting-AirTranfined $500K for disability violations

>> With regard to preboarding, I think the word "preference" is the key. 
>> There was a time when it was forced on us whether we wanted it or not.
>>
>> We are all individuals. Another example would be perhaps crossing a busy 
>> intersection. There are some blind individuals who would prefer to have a 
>> fellow crosser offer an arm or some assistance. There are others who feel 
>> competent in this area and would prefer to be left alone to do it 
>> themselves. With regard to the latter group, if a sighted person comes up 
>> and offers some assistance which is politely refused and the sighted 
>> person goes on about their business, , there is no problem. If, however, 
>> that sighted person insists, grabs the blind person's arm, not taking "no" 
>> for an answer, that constitutes a major problem and should  not be 
>> tolerated.
>>
>> person
>>
>>
>> Diane Graves
>> Civil Rights Specialist
>> Indiana Civil Rights Commission
>> Alternative Dispute Resolutions Unit
>> 317-232-2647
>>
>> "It is service that measures success."
>> George Washington Carver
>>
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>> -----Original Message-----
>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On 
>> Behalf Of cheryl echevarria
>> Sent: Tuesday, August 31, 2010 9:34 AM
>> To: Blind Talk Mailing List
>> Subject: Re: [Blindtlk] Thought you all might find this 
>> interesting-AirTran fined $500K for disability violations
>>
>> I am making note to this because after the convention, I got a lot of
>> e-mails asking me who to contact at the airlines where it was related to a
>> guide dog user, having issues with the staff or a blind person force to 
>> sit
>> in wheelchairs.
>>
>> It is just a topic, and we don't know what other issues airtran has, they
>> might not think it is worth noting about guide dogs and the blind.  Who
>> knows, I posted it as interest and reminding people here since we are a
>> non-profit organization that is an advocacy group for the blind.
>>
>>
>> The biggest compliment you can pay me is to recommend my services!
>>
>> Cheryl Echevarria
>> Independent Travel Consultant
>> C10-10646
>>
>> http://Echevarriatravel.com
>> 1-866-580-5574
>> skype: angeldn3
>>
>> Reservations at echevarriatravel.com
>> Affiliated as an Independent Contractor with Montrose Travel 
>> CST-1018299-10
>> Affiliated as an Independent Contractor with Absolute Cruise and Travel 
>> Inc.
>>
>>
>> ----- Original Message ----- 
>> From: "Hyde, David W. (ESC)" <david.hyde at wcbvi.k12.wi.us>
>> To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
>> Sent: Tuesday, August 31, 2010 8:58 AM
>> Subject: Re: [Blindtlk] Thought you all might find this 
>> interesting-AirTran
>> fined $500K for disability violations
>>
>>
>>> The objection is to forced pre-boarding.
>>>
>>> -----Original Message-----
>>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On
>>> Behalf Of Peachtree Travel
>>> Sent: Tuesday, August 31, 2010 7:51 AM
>>> To: Blind Talk Mailing List
>>> Subject: Re: [Blindtlk] Thought you all might find this
>>> interesting -AirTran fined $500K for disability violations
>>>
>>> Ray:
>>>
>>> By law, all the airlines are required to have a system in place to
>>> document all disability complaints.  This stems from the ADA mandates.
>>> Sounds like Air Tran was either underreporting the complaints or doing
>>> nothing in a timely manner regarding the complaints they already had on
>>> file.
>>>
>>> It also seems most of the complaints that Air ran is being accused of
>>> underreporting or not taking action on are from wheelchair users or not
>>> helping a blind person get to their flight or connection on time.
>>>
>>> I remember when working for Marriott International, we had strict
>>> guidelines for ADA calls.  We could never tell the disability caller 
>>> there
>>> wasn't any accessible rooms in the hotel.  If we couldn't guaranty them a
>>> accessible room, we had to finish the reservation and transfer the call 
>>> to
>>> the ADA department.
>>>
>>> The biggest compliment you can pay me is to recommend my services!
>>>
>>> Maurice
>>>
>>> We know that you have a choice in choosing a Travel Partner and truly
>>> appreciate that you have selected Peachtree Travel.
>>>
>>> Independent Travel Consultant
>>> http://www.Peachtreetravel.net
>>> (phone) 888-389-2723
>>> (fax) 888-563-4698
>>> Reservations at peachtreetravel.net
>>> Affiliated as an Independent Contractor with Montrose Travel
>>> CST-1018299-10
>>>
>>>
>>> _______________________________________________
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>>
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