[Blindtlk] Thought you all might find thisinteresting-AirTranfined $500K for disability violations

Tue Aug 31 19:34:01 UTC 2010

They show you to your seat prior to other passangers board.  It does take 
blind individuals longer to find their seats.
----- Original Message ----- 
From: "Steve Jacobson" <steve.jacobson at visi.com>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Tuesday, August 31, 2010 12:46 PM
Subject: Re: [Blindtlk] Thought you all might find 
thisinteresting-AirTranfined $500K for disability violations


> Steve,
>
> While I can't say that what you describe never happens, and also that you 
> shouldn't handle this as you feel most comfortable, one must ask 
> additional
> questions if they are really going to paint a complete picture.  In all 
> fairness who fills in for the flight crew member when they are showing you 
> your seat?
> Who is inconvenienced when the flight crew member must walk against the 
> traffic to move from your seat back to the front of the plane.  I don't 
> fly a lot, but
> I don't ever remember a time when I didn't have to wait for the people in 
> front of me to get their bags put away before I could get to my seat, and 
> they have
> generally all been sighted.  We certainly need to think of how our actions 
> impact others, but we also have to keep them in perspective.
>
> Best regards,
>
> Steve Jacobson
>
> On Tue, 31 Aug 2010 10:21:32 -0400, Steve P. Deeley wrote:
>
>>I have observed blind individuals who refused assistance from the flight
>>crew when boarding and they held everyone else up while fumbling around.
>>This is a real issue that blind individuals should take into 
>>consideration.
>>I have vision, however, I always allow a member of the flight crew to 
>>assist
>>me in locating my seat quickly.  If you are a frequent business flier, 
>>then
>>you know time is money!!
>>Steve
>>----- Original Message ----- 
>>From: "Graves, Diane" <dgraves at icrc.IN.gov>
>>To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
>>Sent: Tuesday, August 31, 2010 10:03 AM
>>Subject: Re: [Blindtlk] Thought you all might find
>>thisinteresting-AirTranfined $500K for disability violations
>
>
>>> With regard to preboarding, I think the word "preference" is the key.
>>> There was a time when it was forced on us whether we wanted it or not.
>>>
>>> We are all individuals. Another example would be perhaps crossing a busy
>>> intersection. There are some blind individuals who would prefer to have 
>>> a
>>> fellow crosser offer an arm or some assistance. There are others who 
>>> feel
>>> competent in this area and would prefer to be left alone to do it
>>> themselves. With regard to the latter group, if a sighted person comes 
>>> up
>>> and offers some assistance which is politely refused and the sighted
>>> person goes on about their business, , there is no problem. If, however,
>>> that sighted person insists, grabs the blind person's arm, not taking 
>>> "no"
>>> for an answer, that constitutes a major problem and should  not be
>>> tolerated.
>>>
>>> person
>>>
>>>
>>> Diane Graves
>>> Civil Rights Specialist
>>> Indiana Civil Rights Commission
>>> Alternative Dispute Resolutions Unit
>>> 317-232-2647
>>>
>>> "It is service that measures success."
>>> George Washington Carver
>>>
>>> Confidentiality Notice: This E-mail transmission may contain 
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>>>
>>> -----Original Message-----
>>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] 
>>> On
>>> Behalf Of cheryl echevarria
>>> Sent: Tuesday, August 31, 2010 9:34 AM
>>> To: Blind Talk Mailing List
>>> Subject: Re: [Blindtlk] Thought you all might find this
>>> interesting-AirTran fined $500K for disability violations
>>>
>>> I am making note to this because after the convention, I got a lot of
>>> e-mails asking me who to contact at the airlines where it was related to 
>>> a
>>> guide dog user, having issues with the staff or a blind person force to
>>> sit
>>> in wheelchairs.
>>>
>>> It is just a topic, and we don't know what other issues airtran has, 
>>> they
>>> might not think it is worth noting about guide dogs and the blind.  Who
>>> knows, I posted it as interest and reminding people here since we are a
>>> non-profit organization that is an advocacy group for the blind.
>>>
>>>
>>> The biggest compliment you can pay me is to recommend my services!
>>>
>>> Cheryl Echevarria
>>> Independent Travel Consultant
>>> C10-10646
>>>
>>> http://Echevarriatravel.com
>>> 1-866-580-5574
>>> skype: angeldn3
>>>
>>> Reservations at echevarriatravel.com
>>> Affiliated as an Independent Contractor with Montrose Travel
>>> CST-1018299-10
>>> Affiliated as an Independent Contractor with Absolute Cruise and Travel
>>> Inc.
>>>
>>>
>>> ----- Original Message ----- 
>>> From: "Hyde, David W. (ESC)" <david.hyde at wcbvi.k12.wi.us>
>>> To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
>>> Sent: Tuesday, August 31, 2010 8:58 AM
>>> Subject: Re: [Blindtlk] Thought you all might find this
>>> interesting-AirTran
>>> fined $500K for disability violations
>>>
>>>
>>>> The objection is to forced pre-boarding.
>>>>
>>>> -----Original Message-----
>>>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] 
>>>> On
>>>> Behalf Of Peachtree Travel
>>>> Sent: Tuesday, August 31, 2010 7:51 AM
>>>> To: Blind Talk Mailing List
>>>> Subject: Re: [Blindtlk] Thought you all might find this
>>>> interesting -AirTran fined $500K for disability violations
>>>>
>>>> Ray:
>>>>
>>>> By law, all the airlines are required to have a system in place to
>>>> document all disability complaints.  This stems from the ADA mandates.
>>>> Sounds like Air Tran was either underreporting the complaints or doing
>>>> nothing in a timely manner regarding the complaints they already had on
>>>> file.
>>>>
>>>> It also seems most of the complaints that Air ran is being accused of
>>>> underreporting or not taking action on are from wheelchair users or not
>>>> helping a blind person get to their flight or connection on time.
>>>>
>>>> I remember when working for Marriott International, we had strict
>>>> guidelines for ADA calls.  We could never tell the disability caller
>>>> there
>>>> wasn't any accessible rooms in the hotel.  If we couldn't guaranty them 
>>>> a
>>>> accessible room, we had to finish the reservation and transfer the call
>>>> to
>>>> the ADA department.
>>>>
>>>> The biggest compliment you can pay me is to recommend my services!
>>>>
>>>> Maurice
>>>>
>>>> We know that you have a choice in choosing a Travel Partner and truly
>>>> appreciate that you have selected Peachtree Travel.
>>>>
>>>> Independent Travel Consultant
>>>> http://www.Peachtreetravel.net
>>>> (phone) 888-389-2723
>>>> (fax) 888-563-4698
>>>> Reservations at peachtreetravel.net
>>>> Affiliated as an Independent Contractor with Montrose Travel
>>>> CST-1018299-10
>>>>
>>>>
>>>> _______________________________________________
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>>>
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>
>
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