[Blindtlk] nfb and southwest

Fri May 27 16:14:46 UTC 2011

I personally love Southwest, but thinks its crappy to put it nicely that
they do not have an accessible website. 

My two cents!
Marsha

-----Original Message-----
From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On
Behalf Of cheryl echevarria
Sent: Friday, May 27, 2011 10:20 AM
To: Blind Talk Mailing List
Subject: Re: [Blindtlk] nfb and southwest

Hi all, let me explain about Southwest and Airtran, which are now the same
company under Southwest.

They might be the cheapest out there for flights, one problem is with them
they are not under the same umbrella of all the other airlines including
most International Airlines that fly in and out of the US.

They are not ARC - Airlines Reporting Corporation, this really shouldn't
matter to the everyday client, but in the industry that is a pain in the
butt, we don't get updates from the airlines should your flights change or
be cancelled until the last minute, and here is a little more explanation on
what it is.

is a technology solutions company providing transaction settlement and data
information services. Airlines, travel agencies, Corporate Travel
Departments (CTD), railroads, and other travel suppliers process more than
$80 billion annually through ARC's world-class settlement system - making it
the financial backbone of travel distribution. ARC COMPASSR, the leading,
trusted source for travel transaction information, powers data and
analytical tools that help ARC customers make confident business decisions.

Now it also has to follow ADA and Air Carrier Access Act, which is stronger
then the ADA in our favor.

But the problem is that since they are not part of ARC, they think they can
do anything they want, until someone like NFB or any other organization
comes around and shows them that they are wrong and then does it again.

I have not had any issues flying southwest, and they are the only airlines
out of my are of Long Island I can use without going to JFK.

Just putting my 2 cents again.

They don't work well with us Travel Professionals either. Since we have to
have ARC Certification to book air fees, since I am under a host agency,
rather 2, that they have the ARC certifications. So if someone is just
looking for airfare unless they cannot maneuver the websites I have no
problem in booking airfare for anyone. 

Leading the Way in Independent Travel

Cheryl Echevarria
http://www.Echevarriatravel.com<http://www.echevarriatravel.com/> 
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>

Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise and Travel,
Inc.
  ----- Original Message ----- 
  From: David R.Stayer<mailto:davidandloristayer at verizon.net> 
  To: blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org> 
  Sent: Friday, May 27, 2011 9:11 AM
  Subject: Re: [Blindtlk] nfb and southwest

  We passed a resolution regarding this issue last year.

  ----- Original Message -----
  From: mr. hooper
<james_hooper at earthlink.net<mailto:james_hooper at earthlink.net>>
  To:  <blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org>>
  Date: Friday, May 27, 2011 02:58:10 AM
  Subject: [Blindtlk] nfb and southwest

  >
  >
  > greetings all federationists am i correct that their was an issue
between nfb and southwest? 
  >  at one time up to a week ago   their site had a link that made it very
usable.  they hav since moved the link to a different screen making it
vertually imposible  to book a flight i was just wondering what nfb's sbance
had been with accessability of their website.
  >   i have contacted both southwest and their response was we don't have
to comply with scrreen readers. i also contacted nfb's answer line in terms
of technology so hopefully they can fesove the issue.  when i first
contacted southwest a week ago i wasn't confruntational at all,  i just
wanted to point out that at one time their site worked quite well. 
  > _______________________________________________
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  >
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  Each day is a precious gift.
  David R. Stayer,  LCSW-R 

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