[BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man Shop Because Of "Policy" | The Blind Advocate

Jude DaShiell jdashiel at panix.com
Sun Dec 22 04:26:11 UTC 2019


You may not have enough memory in that computer for your operating
system; your screen reader, and the javascript on that website.  All of
that eats memory.

On Sat, 21 Dec 2019, Pamela Dominguez via BlindTlk wrote:

> Date: Sat, 21 Dec 2019 21:55:42
> From: Pamela Dominguez via BlindTlk <blindtlk at nfbnet.org>
> To: Blind Talk Mailing List <blindtlk at nfbnet.org>
> Cc: Pamela Dominguez <pammygirl99 at gmail.com>
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man
>      Shop Because Of "Policy" | The Blind Advocate
>
> Sure, that's great if you have that kind of a phone.  If you either don't have
> a cellphone, or just have a flip phone, you can't.  And if you can't do
> virtual browsing on a store website with your computer, you just have to go to
> the store.  A lot of sites don't seem to allow you to do that like they used
> to.  I used to get onto a supermarket's website and go up and down the aisles
> looking at what was there, and exactly how the package is listed, so I could
> write up my list and either phone it in or take it to the store. But so many
> websites have changed, and just have recipes and tips and stuff like that, not
> actual groceries you can see.  And others want you to use instacart or some
> one of those other things.  I can't.  When I get on those sites, my computer
> freezes up.  Pam.
>
> -----Original Message----- From: Jude DaShiell via BlindTlk
> Sent: Saturday, December 21, 2019 3:40 PM
> To: Judy Jones via BlindTlk
> Cc: Jude DaShiell
> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind Man
> Shop Because Of "Policy" | The Blind Advocate
>
> If your phone has an app for the store you shop, nothing wrong with
> finding the items on the phone and their prices since you'll get the
> correct spelling for each item and a good idea of the price.  You could
> even total up the prices at home and have an idea what your shopping
> trip is likely to cost at the store before you arrive.
> Another good reason for doing this is blindness.  I can search for items
> and if they're in the inventory I may find items I had no idea were
> available and because of that be able to buy those too.
>
> On Sat, 21 Dec 2019, Judy Jones via BlindTlk wrote:
>
> > Date: Sat, 21 Dec 2019 14:14:52
> > From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > Cc: Judy Jones <sonshines59 at gmail.com>
> > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> > Man
> >      Shop Because Of "Policy" | The Blind Advocate
> >
> > You are not guaranteed the same shopper help, but the list is, of course, a
> > good idea.  Being a homemaker and having raised kids, we have become used to
> > keep a running list, and add things as they run low.
> >
> > Judy
> >
> > ?Embrace each day with His mercies and blessings.?
> >
> >
> > -----Original Message-----
> > From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of braille via
> > BlindTlk
> > Sent: Saturday, December 21, 2019 9:46 AM
> > To: J w via BlindTlk
> > Cc: rbacchus228 at gmail.com
> > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> > Man Shop Because Of "Policy" | The Blind Advocate
> >
> > I walk around with the person who is picking up my items for me. Keep in
> > mind that there are different brands of each product in a store. The
> > Customer Service representatives do not know what their customers need
> > unless they shop with the same person on a regular basis. Before going
> > shopping, I would recommend that you make a grocery list of the products
> > that you use regularly along with the brands and quantities of each. This
> > information is helpful for the individual who is assisting a customer with
> > their shopping.
> >
> > On Dec 21, 2019 11:09 AM, J w via BlindTlk <blindtlk at nfbnet.org> wrote:
> > >
> > > Hi everyone so when everyone goes grocery shopping or any other type of
> > > shopping do you walk around with the person that?s picking up your items
> > > for you or do you just sit down and I am this is a personal question so
> > > you don?t have to reply but I am do you paid a person has been shopping
> > > for you thank you
> > >
> > > Sent from my iPhone
> > >
> > > > On Dec 21, 2019, at 10:11 AM, PLipovsky via BlindTlk
> > > > <blindtlk at nfbnet.org> wrote:
> > > >
> > > > This is definitely a possibility although I have called ahead at
> > > > Walmart,
> > > > and it worked out in my favor.  I think if a store is busy  when someone
> > > > requests assistance, they can simply say we can help in ten minutes, 20
> > > > minutes, or whatever the time frame is.
> > > >
> > > > -----Original Message-----
> > > > From: BlindTlk <blindtlk-bounces at nfbnet.org> On Behalf Of Judy Jones via
> > > > BlindTlk
> > > > Sent: Friday, December 20, 2019 7:22 PM
> > > > To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > > > Cc: Judy Jones <sonshines59 at gmail.com>
> > > > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > > Blind
> > > > Man Shop Because Of "Policy" | The Blind Advocate
> > > >
> > > > On the otherhand, although  I understand planning, sighted people who
> > > > come
> > > > in to shop don't have to call ahead, and, for other reasons, may also
> > > > need
> > > > some customer assistance.  To my way of thinking, calling ahead may give
> > > > whoever happens to answer the phone to refuse you service before you
> > > > even
> > > > get in the door.
> > > >
> > > > Judy
> > > >
> > > > "Embrace each day with His mercies and blessings."
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Mark
> > > > Tardif
> > > > via BlindTlk
> > > > Sent: Friday, December 20, 2019 4:08 PM
> > > > To: Blind Talk Mailing List
> > > > Cc: Mark Tardif
> > > > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > > Blind
> > > > Man Shop Because Of "Policy" | The Blind Advocate
> > > >
> > > > Sherri, I think you are right.  I have been extremely fortunate here and
> > > > elsewhere about getting help, and I usually have a friend come with me
> > > > and
> > > > help me.  Otherwise, when necessary, I have called stores to find out if
> > > > personnel are available to help.  Nevertheless, if this account is
> > > > accurate,
> > > >
> > > > this was a boneheaded move by that store to tell this man they weren't
> > > > required to help.  They might have simply suggested that in the future
> > > > he
> > > > call beforehand.  Wow, there are other things I could say about this,
> > > > but
> > > > I'll keep that private because it might sound inflammatory.  But a
> > > > really
> > > > dumb business move on the part of that store if that indeed is what
> > > > happened.
> > > >
> > > >
> > > >
> > > > Mark Tardif
> > > > Nuclear arms will not hold you.
> > > > -----Original Message-----
> > > > From: Sherri via BlindTlk
> > > > Sent: Friday, December 20, 2019 5:39 PM
> > > > To: 'Blind Talk Mailing List'
> > > > Cc: Sherri
> > > > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > > Blind
> > > > Man Shop Because Of "Policy" | The Blind Advocate
> > > >
> > > > In my opinion, it's always good to call in first and make sure they have
> > > > staff that can help.  This time of year, the stores get very busy. Just
> > > > a
> > > > thought.
> > > >
> > > > Sherri
> > > >
> > > > -----Original Message-----
> > > > From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Jude
> > > > DaShiell via BlindTlk
> > > > Sent: Friday, December 20, 2019 5:03 PM
> > > > To: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > > > Cc: Jude DaShiell <jdashiel at panix.com>
> > > > Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > > Blind
> > > > Man Shop Because Of "Policy" | The Blind Advocate
> > > >
> > > > Same thing happened to me in Lexington Park Olies after it opened up.
> > > >
> > > >> On Fri, 20 Dec 2019, Judy Jones via BlindTlk wrote:
> > > >>
> > > >> Date: Fri, 20 Dec 2019 16:03:32
> > > >> From: Judy Jones via BlindTlk <blindtlk at nfbnet.org>
> > > >> To: 'Blind Talk Mailing List' <blindtlk at nfbnet.org>
> > > >> Cc: Judy Jones <sonshines59 at gmail.com>
> > > >> Subject: Re: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help
> > > >> Blind
> > > > Man
> > > >>     Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >> I had that happen with Ross's several years ago, and the reason given
> > > >> that they simply didn't haveany employees who could leave their
> > > >> registers, and no extra customer service people.
> > > >>
> > > >> Judy
> > > >>
> > > >> "Embrace each day with His mercies and blessings."
> > > >>
> > > >> -----Original Message-----
> > > >> From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of
> > > >> Armando Vias via BlindTlk
> > > >> Sent: Friday, December 20, 2019 12:48 PM
> > > >> To: BlindTlk at nfbnet.org
> > > >> Cc: Armando Vias
> > > >> Subject: [BlindTlk] UNACCEPTABLE! Ross Employees Refuses To Help Blind
> > > >> Man Shop Because Of "Policy" | The Blind Advocate
> > > >>
> > > >>
> > > >> https://theblindadvocate.com/news/ross-store-employees-refuses-to-help
> > > >> -blind
> > > >> -man-shop/
> > > >> _______________________________________________
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> > > >> ail.co
> > > >> m
> > > >>
> > > >>
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> > > >> .com
> > > >>
> > > >
> > > > --
> > > >
> > > >
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> > > >
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>

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