[BlindTlk] Laptop shutting down half hour when on battery.

[Judy Jones]

Thanks for such a prompt response.

I can either be working in it, or listening to media with it when this happens.

The battery status remains high, so it doesn't seem to be a battery problem, that was my first thought.

I did check the power options, because I thought I might have inadvertently changed them, but no, with the lid closed, on battery, the setting is Do Nothing.

Judy


-----Original Message-----
From: BlindTlk [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Humberto Avila via BlindTlk
Sent: Tuesday, March 19, 2019 2:32 PM
To: Judy Jones via BlindTlk
Cc: Humberto Avila
Subject: Re: [BlindTlk] Laptop shutting down half hour when on battery.

Dear Judy:

I think I am a little bit confused as to how your laptop will be shutting down abruptly while you are using it. I am wondering if it is actually going to sleep or hybernating? How does it shut down? Does it shut down while you are working in it or are you leaving it turned on and in the background?

You might want to check the battery status on it. To do that, in JAWS, use Insert+Shift+B. It will tell you the percentage and the time remaining.

Sometimes, laptops just don't work when their batteries are being worn out and batteries can last only for so long. When the battery gets to about 5% of lower, it will automatically go into a deep sleep (hybernation) and you plug in the AC adapter in order to turn it back on.

Let us know if or how we might help.

Sincerely,

Humberto


[JAWS Certified, 2019]<http://www.freedomscientific.com/certification>

On 3/19/19 9:46 AM, Judy Jones via BlindTlk wrote:

Hello,



I have noticed that my laptop has started to shut down about a half hour after being off the charger.



Immediately, once back on the charger and starting up again, I checked the power options to see if there had been any changes.  The charge percentage is high, so the battery seems fine.  My power options are set to do nothing when closing the lid, because I take my laptop off charger to move around with me.



Does anyone have an idea why my laptop may be turning off despite the high battery charge and unchanged power settings.



Thanks, as always, for your collective wisdom.



Judy



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