[blParent] Disney plus website

[Jolynn Page]

I signed up for it a while back and definitely had a lot of difficulty signing up. The desktop site was definitely not accessible but I was able to successfully sign up using my iPhone. It took a lot of work though, I had to change navigation several times using the rotor and was finally able to sign up only by moving by form field. It is definitely a pain but the mobile site is usable.

Jolynn 

> On Nov 10, 2019, at 3:20 PM, Susie Stanzel via BlParent <blparent at nfbnet.org> wrote:
> 
> Hi Everyone,
> 
> 
> 
> My granddaughter Jacqueline is three. I tried to sign up for Disney plus on
> Friday. I have sent this to Curtis Chong also. The site is not accessible at
> the point where you are to put in your credit card information. The first
> person I called said he could not take my credit card information over the
> phone. He even asked his supervisor. He even suggested I aska trusted family
> member to help. Well, you can imagine what response he received. I then
> called again and got another person who was certain he could help. He could
> not. This time my computer froze when trying to use the site. I finally
> called Microsoft and the agent got me into the edit fields. He could not
> look at my information, but at least I got signed up. I just wanted to share
> this with everyone. I think this is worth looking at as an organization.
> 
> 
> 
> Susie Stanzel
> 
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