[Colorado-Talk] RTD MyRide App Not Working For Nonvisual Users

[Curtis Chong]

Hello Tim:

 

Indeed. Let's hope. Why should we be the beta testers<frowning face>?

 

Curtis

 

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Tim
Keenan via Colorado-Talk
Sent: Thursday, December 7, 2023 9:49 AM
To: 'NFB of Colorado Discussion List' <colorado-talk at nfbnet.org>
Cc: tkeenan79 at gmail.com
Subject: Re: [Colorado-Talk] RTD MyRide App Not Working For Nonvisual Users

 

Hi Curtis,

I noticed a couple weeks ago that the Ride Bustang and Bustang Outrider and
Tix apps had the same accessibility problems Elizabeth described with the
RTD My Ride app.

However, when I checked yesterday, those problems had been fixed.

Let's hope the My Ride app undergoes a similar metamorphosis.

 

 

 

 

From: Colorado-Talk <colorado-talk-bounces at nfbnet.org> On Behalf Of Curtis
Chong via Colorado-Talk
Sent: Thursday, December 7, 2023 9:35 AM
To: 'NFB of Colorado Discussion List' <colorado-talk at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: [Colorado-Talk] RTD MyRide App Not Working For Nonvisual Users

 

Greetings:

 

Here is an update regarding the unlabeled buttons problem with the RTD
MyRide app. Apparently, the RTD MyRide was updated about four to six weeks
ago to version 7.8.16. The fact that most of us haven't heard about this
problem until yesterday indicates how little the app is used within the
blind community.

 

The software vendor for this app is headquartered in Europe. This company
has historically generated all of the apps that we have used, successfully,
from RTD. The fact that this problem surfaced at all is an embarrassing
testament to how well (or not well) the company is doing at testing what it
develops and modifies before final release. I would hazard a guess that
there are no screen reader users involved with testing who work for the
company. Perhaps RTD might amend its contract to make this a requirement in
the future? I intend to see about making this happen.

 

Kind regards,

 

Curtis Chong

 

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