[Colorado-Talk] RTD MyRide App Not Working For Nonvisual Users

[Julie Reiskin]

Let me know how CCDC can support this appropriate demand!

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With Gratitude,

Julie Reiskin
Co-Executive Director
Email Address: jreiskin at ccdconline.org
Colorado Cross-Disability Coalition
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On Thu, Dec 7, 2023 at 9:36 AM Curtis Chong via Colorado-Talk <
colorado-talk at nfbnet.org> wrote:

> Greetings:
>
>
>
> Here is an update regarding the unlabeled buttons problem with the RTD
> MyRide app. Apparently, the RTD MyRide was updated about four to six weeks
> ago to version 7.8.16. The fact that most of us haven’t heard about this
> problem until yesterday indicates how little the app is used within the
> blind community.
>
>
>
> The software vendor for this app is headquartered in Europe. This company
> has historically generated all of the apps that we have used, successfully,
> from RTD. The fact that this problem surfaced at all is an embarrassing
> testament to how well (or not well) the company is doing at testing what it
> develops and modifies before final release. I would hazard a guess that
> there are no screen reader users involved with testing who work for the
> company. Perhaps RTD might amend its contract to make this a requirement in
> the future? I intend to see about making this happen.
>
>
>
> Kind regards,
>
>
>
> Curtis Chong
>
>
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